GoWireless Verizon Authorized Retailer

Reviews 40

VI

Vikas R

They do business based on trickery. I called them twice regarding info about the iphone 7 and they gave me the details I needed and said they had the color and type I needed. I went in to the store and talked to them about the phone, they pulled up my account and made us sign one screen and after signing that and after I had removed my screen protector from current phone and everything, the guy says oh yeah by the way this is a combo deal so it will be another $180 including the taxes. So $55 in taxes and another $125 for a screen protector and case. He says they cannot sell the phone without the combo. I bought both of those for $25...and they want to charge me that much. That is fine if you are charging that much, but do not make me come into the store and then make me sign something before telling me that part of the story. That is complete crap and not how anyone should be doing business. I had to call Verizon and make sure they blocked this store so these con men couldnt make any unauthorized changes to my account. No wonder they had iphone 7s left over from launch day. Be cautious when doing business. I went in based on the good reviews, but left with disappointment.

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TR

Trisha Kinsman

I switched to Verizon in February after being with Sprint for 15 years. I did so due to dropped calls and heard Verizon had better coverage. I visited the Land O Lakes Verizon a few days ago due to having issues with my HTC phone. I had the privilege of working with Jarred Skinner. He was extremely helpful and went out of his way to help me. He got on the phone with Customer Care and Technical Support to help resolve the issue. Unfortunately the issue couldnt resolved therefore they sent me a replacement phone. Upon receiving the phone, I went back to the store for help with the set up process. Jarred again assisted me with activating my new phone and explained to me how to transfer my photos, etc. Jarred was very helpful to me during a very frustrating time. He helped to make a poor experience a positive one. I knew the moment I walked into the Land O Lakes Verizon store that my experience would be a positive one. They welcome you with a friendly smile and warm welcome. The Land O Lakes Verizon store has now become "my" Verizon store that I will visit for all my needs. Thanks to Jarred Skinner!

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Shan McQuown

Had a hard time switching from at&t but these guys made it an easy decision. it was a surprisingly quick visit and Garrett didnt seem to over-pitch any sales so I wasnt pressured with choosing a phone. Their prices were a little higher, but quality service was worth it. I can tell the other guy is a drummer because at one point I thought he was having a siezure haha.

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CI

cindy homan

This store was absolutely amazing i came in and had the most pleasant experience they were very knowledgable and super friendly AA++ for the land o lakes store thanks Garrett for all you did for me

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BR

brian panek

A small friendly Verizon that will take the time to ensure you get the best device to meet your needs. Justin the manager has always made sure everyone is well taken care of.

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MA

Margarita Rodriguez

Was a very pleasant experience compared to other stores. They take care of me every time I come in. Justin and Chris are always such good and very knowledgeable workers .

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Norma Brana

The Wireless Consulant,Chris was extremely polite, knowledgeable and demonstrated Customer service at its best. I would rate as an indispensable employee.

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TR

Tracie Petroski

If you need information on chipmunks, just ask. Thanks for making my phone disaster much more pleasant! Justin and Alexa are great

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JA

Janet Gunnels

Alexa gave me outstanding customer service, she has been very patient with me. I would recommend my friends and family to her.

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Ryan Usry

Terrible wait times and the Ventev brand chargers are garbage and dont work. Will never recommend a none corporate store.

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KA

Kalsee Macpherson

it was awesome, Chris was a really good person and made the experience fun. keep up the good work and thank you

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RO

Robert F Mancuso

We have had excellent service at this this location. All of the people are knowledgeable and very helpful.

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JU

Julie Vadell

Christopher very professional and polite. Help me and my sister in law he answer all our questions.

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BR

Brian Stipe

Very helpful team here, pleasant trip. Chris was awesome and gave us the best deals.

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TO

ToriG0910

Chris was amazing and I will recommend him to all my friends

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IT

Italia del pozzo

had a fantastic experiance with Chris getting my new phone.

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DA

David Werner

Was very helpful and Chris was very helpful and informaive.

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PA

Paul G

Chris was a lot of help, Justin and Genesis were all great

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RI

Rick Harrison

Great. Deal. On. Phone, no. Wild. Unruly. Bills.

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L Cee

Chris and Garrett were amazing help, awesome service

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CA

carol trathen

very helpful. great customer service. phenomenal!!!!!

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NA

Nathan Eshelman

wonderful experience, Chris Del Pozo did amazing

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WI

William Pitts

Genesis was awesome and saved me a lot of money

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TE

Teresa Shaw

Convenient and clean. Very well working people.

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EL

Elizabeth Dunham

Best store in town. Dont go to any other store!

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AM

Amy Barndollar

friendly helpful!!! Please come see these guys!

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CL

Claudio Acosta

Great friendly service n knowledge of product.

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GE

George Hicks

Very plesant working with Chris here.

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TO

Todd Thielbar

Chris was a lot of help thank you

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CH

Cheryl Heider

Customer service has been great

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ME

Melissa Murray

Justin is very nice and helpful

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RO

Ro Setia

You guys are helpful!!!!

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DA

Danny Neeley

Your store is the best

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JA

Jason Thompson

This is store amazing

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KA

Karen Spivey

excellent service.

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GR

Greg Firn

Chris was awesome

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DA

Dakota rayburn

great service

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DE

deborah morton

Good

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ZY

Zyen Keeper

Ok

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LI

lillian indermuehle

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