Category: | Used Car Dealer |
Address: | 6614 Florida Ave S, Lakeland, FL 33813, USA |
Phone: | +1 863-648-2500 |
Site: | jenkinsautogroup.com |
Rating: | 3.6 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM Closed |
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Deborah Adell
Purchased a used vehicle from this location that had been traded-in at the Jenkins Ft. Meade dealership. I purchased a used vehicle ("as is") which the salesperson (Joel) stated had been "fully serviced" when they took it in as a trade-in. On pickup, the interior was filthy, matted with dog hair and grease stains on the rug. I had to request that it be cleaned which was performed while I waited. On leaving the lot, the gas tank was empty. I took a picture of the interior and the "E" level of fuel, not noting until I looked at the pictures 3 days later that the check engine light was on. I took it to my local mechanic who pulled 13 codes, 3 of which were current. I called Joel who advised me that he would "look into" what he could do. I never heard back. I then emailed the main dealership in Ft. Meade. Within a day, Joel called and said he would, again, check what he could do. I never heard back. Now, several weeks later, the vehicle was deemed unsafe to drive by my local repair person who suggested I have it towed to the dealership. I emailed the dealership which did not respond. My local repairman showed me the sludgy oil and extremely worn spark plugs and indicated no service had been done to the vehicle in a very long time.The air conditioner does not work and clearly had not been "serviced". Overall, this vehicle is a 2 ton paper weight. Since purchasing it, I have put $750 into trying to make drivable and have now been driving a rental for 2 weeks bringing the investment up to $1000. Next stop, better business bureau...
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Danielle
Cannot say anything bad about this place! Joel our salesman was awesome! He actually made buying a car an easy and fast process! We drove 2 hrs to come here and it was well worth it! Would recommend anyone give them a shot! In love with our new truck!
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Tina Glavin
Corey was our salesman. We took up a lot of his time and drove several cars and he was very patient with us. Corey I hope to see you soon after I dont some thinking and decision making. Thank you for your time.
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Charles Brown
The advertising plate covers used by this dealership blind other drivers on the road creating a unneeded hazard on the roadways.
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cherrell riley
the best car dealership ever and staff is awesome cory and Vincent. ... will do there best work ever to satisfy you.
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Ryan Welles
Go See Vince Capra great deal on my truck ...quick fast and love my new Ford F150---GREAT BUY GREAT PLACE!!!
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beefypatty2k
Dont go of my review accidentally hit a star and couldnt take it back sorry.
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bill black
Got a great deal on a vehicle for my daughter. Friendly people
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Jeremy Swerbensky
Held to their word. Very good dealership.