Edible Arrangements

Category:	Gift Shop
Address:	8501 Astronaut Blvd #6, Cape Canaveral, FL 32920, USA
Phone:	+1 321-783-6111
Site:	ediblearrangements.com
Rating:	2.5
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 10AM–3PM

Location

Photos 29

Reviews 14

Megan McCrea

Wish Id read the reviews about this location before ordering. Ive ordered Edible Arrangements for years at various locations across the US and had never had a problem until now. The order I placed never arrived for the recipient. I called her to ask how she liked it and she said she never got. When I called the store, she said they had no excuses and she had no idea why itd happened. I appreciated the honesty and just asked when we could get them out. She said they could do it the following day (2 days from original date they were to be delivered) and that for the issue shed refund 15% off plus add an extra dozen strawberries which seemed like a nice gesture. My order was finally delivered yet the additional strawberries were not included. I figured "oh well, Ill just leave it" but then I never got the refund either. So after calling in for 2 days during business hours yet receiving their after hours message with a mail box full message to check on the refund I finally get an answer this morning. The answer was literally "edible arrangements please hold." It took several mins for someone to come back on. I explained the situation and was put on hold again. 15- minutes theyre now processing refund and delivering the "make good" strawberries today *supposedly*. When you spend $75 on fruit, you really expect much more than this.

Stevie Reeves

Despite the awful reviews this location has, I was actually quite impressed with their customer service. I placed my order at 9:30PM on a Sunday for delivery before noon the next day. When they were unable to deliver my item to Merritt Island (to my mother at her place of employment) by my very strict time restraints, they took it upon themselves to drive all the way out to Port St. John to deliver the item to my mother at her home. As this day was the anniversary of a very important date in my family history, Im grateful that this Edible Arrangements location went the extra mile (literally?) to make sure the job was done right. Thanks again to the employees at this store for your professionalism and dedication. Ill be returning in the future for all my arranged fruit gifting needs.

Jeremiah Guynn

The company is very unprofessional. Did not deliver on time, never received a phone call. Then spent hours on hold trying to find out what happen only to be told that a new arrangement was made and would be delivered. Was told at that time I would receive a 20% refund and free delivery. Arrangement finally arrived and fruit was old and withered. 3 weeks later manager will not return calls after being told they would call. Also still no refund and its been over a month. No CHARACTER OR INTEGRITY. Will not do business with Cape Canaveral Office Ever Again.

A Private User

Excellent service! Accommodated a short-notice request to deliver an arrangement on a Sunday so the recipient would receive it on their birthday. Brian (hope thats the correct spelling of his name) was great...personable and professional. He made sure it was delivered that day (even earlier than originally stated), and placed a follow-up call to me to let me know it was delivered and the recipient was happy to receive it. Recommend highly and will definitely be a repeat customer! Special thanks to Brian!!

Mary J

The recipient never got their arrangement. I compromised for another day and it still was never delivered. It was a nightmare. I will be getting a refund but I kind of want my time back for the inconvenience and wasted time for constantly calling the store for nothing. This particular store is overloaded so customer satisfaction is going down. Given that this is my first time using edible arrangements, first impressions are as they say it.

Jessie Barrack

I ordered last week and they were quick to charge me and promised delivery to my Mother on Mothers Day but it didnt happen. She was home all day and no delivery. I called at 6 to verify and was told "its out for delivery" but obviously that was just meant to placate me since it was never delivered. I understand the busy holiday but if you cant deliver, then dont promise. Never again and I dont recommend as service means nothing to them.

Dan Sicchio

Horrible called several times to verify delivery would happen on Mothers Day they said it would and deliveries would be made between 3-7 called at 7:30 then they said it will be delivered by 9PM. We waited at home all day cause they said it would be delivered. Never delivered when I called for a refund they said it would take 3-5 days for them to process.

Catherine Michele

Absolutely delicious! I highly recommend the Cape Canaveral Edible Arrangements! Their staff is so friendly and worked diligently to fill our customized chocolate covered fruit arrangment. This is the perfect place to get a crowd pleasing edible centerpiece for any special event, party, or gift.

Michael Harkin

Second time this place has messed up the order! The first time they didnt deliver at the time we agreed on! This time, I had the person receiving pick it up on Mothers day, and it wasnt even ready! They told her it would be ready by Tuesday!!! Wth! This place is ridiculous! ! Dont go here!

Ellen Montemurno

I messed up my order request and Brian, in particular, was super helpful and super kind in getting things straightened out for me. Customer service is one thing, caring about a customer, entirely different - I got both from Brian - THANK YOU!

Xonia Alonso

Buena comida y atención

Demetri Dotts

The manger sucks they need to cone closed down

Amber Daigneault

Total waste of money.

Aixa Reyes

The best❤