Eau Gallie Florist

Category:	Florist
Address:	1490 Highland Ave, Melbourne, FL 32935, USA
Phone:	+1 321-254-2584
Site:	eaugallieflorist.com
Rating:	3.6
Working:	Closed 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5PM Closed

Location

Photos 51

Reviews 13

brian larose

Review: very disappointed. We placed an order for several funeral flowers for my mothers service in mid December. The first piece was very nice, but the other 2 did not work out at well. First, the table arrangement was ordered to have enough room to surround a 9 inch box containing my mothers remains (so it should have been 15-18 inches around). We were very clear on the order. They delivered to us a total 9 inch circular surround arrangement that could not in any way have held a case in the 4 inch center middle. Major FAILURE.. The second huge issue was that we ordered 5 white roses opened up and delivered BEFORE 1PM with rest of order to float in square glasses representing the 5 grandkids. Weeks before, I went online and bought 5 glasses, had them shipped & set them up with water on a table in the beautiful entry way of the facility. We arrived an hour before the event to setup and these grandchildren roses were not there. The Funeral director called the florist and was told "they didnt go out with the order? Oh, so sorry, we will be right over.". As time went on and on, we waited, watching the door and keep worrying. We continued calling them asking where the roses were. Over the next hour, over 3 or 4 times we asked the funeral director to help and finally the grandson of the deceased walked over to the florist at 2:10, (family receiving friends started at 2). The funeral home is only 1/4 mile from the florist, this was not a LONG delivery at all. The 21 year old grandson said "everybody was sitting around and staff was eating lunch, completely oblivious to fact service had started" . Then a lady from the back came up and gave him the flowers, he returned with roses and we opened them ourselves, cut them and out them in the glasses with water, we finally got it arranged 40 minutes after receiving of friends started. This was completely unacceptable service. The only request of the surviving grandparent was 5 simple white roses & you guys screwed it up big time!! I dont even want a refund, I just want a flower shop that understands how important their job is to their customers.. Do NOT use these folks. Zero Stars

A Private User

We ordered flowers 6 weeks before my daughters wedding and were more than disappointed to discover the florist not only got the wrong colors but would not correct the error. Eau Gallie Florist made the exact arrangements the bride envisioned, in the right colors AND did it in less than 24 hours before the ceremony. I am so grateful for the friendly staff and fantastic service. Eau Gallie Florist saved the wedding. ~Mother of the Bride

Tim Ridner

Ordered a $75 arrangement for a Silver wedding anniversary in Michigan. What arrived looked more a like a $35 - 40 arrangement with nothing to denote the anniversary. Totally underwhelmed. When confronted the owner/manager indicated that there was "nothing he could really do" about it. Really??? It is out of his control to make sure his clients are satisfied. OK, got it. Last time we do business with this Florist. Beware.

Stefanie Stewart

My sister ordered a Christmas arrangement for her daughter in NY, she received a bunch of flowers, a friend of mine daughter inlaw ordered specificly a red poinsettia but my friend received a white one that died within days, very disappointing. It seams that with the parting of the previous owner the spirit left too, unfortunately nothing ever stayes the same. BTW phone calls from my sister were never returned.

marcia w

NEVER CALLED TO SEE IF WE WERE HOME BEFORE DELIVERY! THEY JUST DUMPED THE FLOWERS WITH A NEIGHBOR SO THEY WOULDNT HAVE TO MAKE ANOTHER TRIP THEN CALLED A CELL PHONE NUMBER RARELY USED AND LEFT A VOICE MESSAGE WHERE WE COULD GO TO PICK THEM UP.

Justin Archey

I have been ordering flowers from Eau Gallie Florist for years, and Ive never had one bad experience, ever. Every flower order has been prompt, on time and turned out beautiful! I highly recommend this business!

Kelly Hersberger

Called from out of state to order flowers for a loved one. They were wonderful to work with over the phone and definitely came through with the arrangement they delivered. Thank you!

Bill Stanley

The customer service and attention to detail form this florist is second to none! I love these people and they are ALWAYS my first call on special occasions.

A Private User

I needed something dreamed up and delivered quickly...and they came through. Cheerful and helpful. Highly recommend.

Lynn Easton

Always use this florist - exceptional service, exceptional arrangements and beautiful arrangements!

Michael Prentice

Good selection of flowers and plants. We didnt find exactly what we were looking for though.

Bside

Nice florist.... Average.....Expected more for the price

Jenny McClure

Cute and quaint shop in Historic Eau Gallie