Category: | Office Supply Store |
Address: | 1626 W Orange Blossom Trail, Apopka, FL 32712, USA |
Phone: | +1 407-880-1136 |
Site: | storelocator.staples.com |
Rating: | 2.4 |
Working: | 10AM–6PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–7PM 11AM–6PM |
CA
Carina Stewart
We have been loyal customers at Staples for close to 10 years and are Gold members. We order a lot of Office supplies online and frequent the store here in Apopka because we are only about 5 minutes from the store. Now, in the past I had my boss call the store to tell the manager that it was ok for me to use the company credit card and to ask the manager if that was ok as Staples has a policy that the name on the card must match your name. Now generally speaking this is a wonderful idea, however, as the 2 other acting managers at this particular Staples have said that there is always the exception to the rule and seeing as I rarely spend over $100 at this store it was never a problem. Until today...my boss called as he did before to inform them that I was coming, I needed some printer cartridges, and the General Manager said:" nope, not allowed, name must match person". Now this would not have been such a big deal if in the past we had not been allowed to do this; and I do understand the policy, still would have been ok until I called back and Chris, the acting manager, sneered when I told him my story and if apologies could be any limper I have not been told one. Needless to say that we are moving our business needs, Office Supplies, Business Card etc to Office Depot. Very disappointed..
SH
sheila Christopher
I just started coming to this staples and i have had nothing but problems. First they have a sign that says you can print from the cloud when i ask to do that they inform me that they cant and that they dont know why that sign says that cause it was just dropped off there that same day. At the bottom of the sign it read "this banner was printed here". The next day i ordered a stack or business cards online and they. (Same day printing) i called in advance to see when i could pick them up, the manager was rude and goes there not ready. I didnt give him the name even in the account. He then informs me that they wont be ready for the next day. From these last two days im def going to be going somewhere else.
JE
Jessica Hopkins
I hate this staples so much is the worst staples ever dont waste your time dont go here you will lose your time I have been here 4 times and I just wasted my time because I had to wait in line around 10 minutes and when is my turn they tell me oh sorry we cant do that here and any other staple I go I had done the things I ask for before I hope this one close soon and ppl form Office Depot take it over smh I hate it so much it pissed me off And they wont care about helping you they just tell you no and keep with whatever they are doing like Im no one
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Jon Smith
You guys are loosing business because no one will answer the phone. I have been on hold for 10 min. as of now. The auto answer service is to long and when you finally go through it no one ever picks up. I have a simple question but obviously Im not important enough to be answered. I am going to stay on hold and let you know just how long this takes......... 15 min. now! OK. I got an answer after 20 min. The MOD could not tell me why my call was not answered. Today, Staples in Apopka, my business is going elsewhere.
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Diana Bennett
Normally I love staples, but this location is one I wont return to. Nothing like waiting for someone to check you out and having 2 employees having social hour and ignoring you even after making eye contact several times.
RI
richard gardner
Desire, in the print dept. is by far the best and most customer oriented employee in the store. She gets things done!!!!
DA
David Smith
Every time you come here to have something printed they have a staff of clueless idiots that cant do anything...
BA
Barbara
One of the worst Staples. Shelves for ink were nearly empty. Staff is mediocre in customer service.
AN
Andereana Etn
It was a great experience and lots of help and had all the supplies you need and can get!
AD
Adam Page
Tevin and Alexis were a big help. Great customer service. Thanks!
GA
Gabrielle Younker
Good selection of items and convenient location
AN
Andrew Amirzadeh
incompetence and rude printing lady
TH
Thomas Klinker
They know what theyre doing.