Category: | Bridal Shop |
Address: | 520 FL-436, Altamonte Springs, FL 32714, USA |
Phone: | +1 407-869-5277 |
Site: | demetriosbride.com |
Rating: | 3.3 |
Working: | 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 10AM–7PM 11AM–6PM |
AL
Alyssa Romero
If you want a special bridal moment like you see on tv... steer clear of Brides by Demetrios. There is no bell to ring, no popping of champagne, nothing but a special sign to hold once you pick your selection. I had been to a few places prior, but there werent any dresses that really stood out to me. Once I was here I found my perfect dress, little did I know the nightmare that would ensue. I waited months for my dress to be "made" and come in. Once it was here it looked completely different. The first thing I said when I saw the dress was that it was not my dress. It looked like the wrong color and had picks all over it, tears, a whole in the back, and many spots that were not completely sewn together. It was the wrong size when I put it on and was then told by the manager that I was too fat for the dress - even after I lost 25 pounds from the first time I put it on... and it fit then! After a struggle, I was able to get them to order a new dress instead of trying to repair something I spent 3,000 dollars on. A few months later a new dress came in and it looked MUCH better. I didnt really want to have them alter it but was going to give it a shot, because I really didnt know what else to do. They wanted me to do my alterations a few months before the wedding because the lady they use was having surgery. I decided against this because it didnt feel right. So glad I used another seamstress. She saved me! The dress came out perfect, however, she said she would never recommend this company to anyone. When she turned the dress inside out, there were SO many things she could not believe. Not only did I have this nightmare of a story, my experience in store was not the best. The staff was rude at almost every visit. The store seemed dirty with little upkeep, upon close inspection. Then to top it all off upon my last visit to pick up my dress they asked, "Are you even the bride?" - why else would I have stated I am here to pick up my wedding dress? I beg you, please beware when entering this store. I want to save all future brides from my ruined bridal experience.
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A Private User
This was the first place I went to try on dresses, but I already had a good idea of what I wanted. They said they didnt have anything similar to what I was looking for, but my consultant started to pull a few dresses with similar qualities. Up until that point, the experience was fun. Once I started trying them on, a woman came to "help" my nice consultant. This woman was basically a used car salesman. She clamped me into the large sample dress and gave me no time to try and picture what it would look like in my size, before deciding that it was "the one." She then went on to tell me that, despite the fact that I didnt really like the dress, I had to buy it today: she couldnt guarantee that it would be there by next week. Because of this, she would give me 10% off, so I could afford to take the beading I hated off a dress that I didnt want. Feeling overwhelmed, I told her I would think about it, so she made me a follow-up appointment. I left feeling exhausted and stressed. I dont know if most of the people who work there are like this woman, but because of her we did not return. I happily bought my dress elsewhere.
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A Private User
I found my dream dress at Demetrios in Altamonte Springs. I had purchased a dress previously and was not happy with it. My bridal consultant Kari was absolutely marvelous. I feel like she made my experience more special because she created a bond with me and my maid of honor when we visited on separate occasions. I tried on my dream dress the first time and did not purchase it then and there because I didnt want to make any rush decisions like I did the first time at another store. I walked in not expecting to fall in love with anything and left obsessed with a dress and veil I couldnt stop thinking about. My wedding is in May 2011. My dress has not come in yet, but I cant wait when it does! I have no doubt that Demetrios will continue to provide me with excellent service up until the date of my wedding. Thank you Kari and Demetrios Altamonte Springs!!
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A Private User
I truly enjoyed the service provided at this location. I am very picky about customer service when shopping for everything. Typically, if the service is bad , I dont buy regardless of the price.We moved to Florida in May form IL (newly engaged) and this store was the first on my list. I traveled 2.5 hrs to get to the store since we live in Port St Lucie. The location in Schaumburg, IL is the reason why this store was a must on our list.The location was just like the one in IL in reference to the service. The location isnt as upscale as I was expecting but the service a 10+. The consultant was patient and attentive. I found my dress and accessories in alittle over an hour. I waited 6 mths for the arrival of the dress and completed my fitting last night. The dress fits perfectly!! The only alterations needed are a hem and a bustle.
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A Private User
We ordered our bridesmaid dresses and received them 3 weeks before the wedding. But be cautious before ordering from here, they have you sign a waver saying there is no refunds, so if there is a problem its not their fault. We have 2 dresses ordered wrong. One had been ordered in the shorter length and but it is below my sisters knee, and she is 5 8". The other is 2-3 sizes too big, she was pressured into picking the bigger size because they told her the sizes of sample dresses are stretched out for all the people trying them on and I think they do that so it has to be altered by them and they can make more money in alterations. We are very unhappy and would have rather spent the 150+ on each dress somewhere else. Our mistake!!
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A Private User
Every time I have gone I have had a good experience. I bought my wedding dress here and have not found a dress anywhere else that I love just as much. They are attentive at my every visit and are able to answer all of my questions and give me a good estimate to time of arrival, price, etc. They worked with me a lot and I enjoy going there or speaking to them. The only negative is, I got my daughters dress from here (flower girl dress) and they ordered it too small. At the time when we ordered it (over a year ago) she had grown considerably and we couldnt estimate she would have grown so much. But I called today and they are taking me immediately so that they can help me fix the problem in time for my wedding next month.
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A Private User
I am a Bridesmaid in a May wedding. We had to order our dresses in September last year and they just arrived here at the end of February. I have been in a few weddings and I have never been treated with such high pressure sales. I also have never waited so long for a dress. I found out they didnt only pressure me into ordering a dress 6 sizes too big (not kidding) but they did this with all of the Bridesmaids. The dresses were the worst quality. The Brides dress had a rip in it, the hems on the dresses were not straight at all. We were then charged a hell of a cost to get the alterations to fix what the manufacturer did. Never would I recommend this place to anyone. Stay away...