Category: | Hardware Store |
Address: | 4500 Wisconsin Ave NW, Washington, DC 20016, USA |
Phone: | +1 202-364-1902 |
Site: | acehardwaredc.com |
Rating: | 4.7 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 10AM–6PM |
RU
Russ Jowell
Very positive experience here! We walked in looking for someway to attach our new DC plate to a car we inherited from PA (where only the back plate is required). We found Jeanette, who was EXTREMELY helpful for us. We explained our needs, and she took out a license plate frame from the package to see if it would fit. After we found that it did not work, she took our license plate in the back and drilled some extra holes in it so that it would fit. We only paid for the screws and fasteners that we ultimately needed to attach the plate. Truly is The Helpful Place!
A
A Private User
This Tenleytown shop, in the same Wisconsin Avenue building as Best Buy and Container Store, has an unusually large selection for an Ace neighborhood hardware, and free indoor parking via the River Road entrance. Be sure to get your ticket stamped. The store itself is on the basement parking level, convenient for loading stuff into your car. Its staff is a mix of old hands and cheerful, eager (and sometimes clueless) youngsters. Its main plus is convenience for anyone living in upper Northwest.
CA
Carolyn A. Cook
Stacy Adams was so incredibly helpful! She looked for my flat sash rod. When your store didnt carry it, she went online to see where I might be able to find /order it and gave me some suggestions of older stores that might carry it as well! This reminds me of "Miracle On 34th Street" when Macys went above and beyond to help customers find Christmas items . THANK YOU, Stacy! I wish more clerks were as genuinely committed to customer service the way Stacy is!
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A Private User
What a joy after Home Depot! While its subterranean location might initially seem unpromising, this gem turned out to be remarkably well stocked, and everyone, without exception, was startlingly (for this jaded New Yorker, at least!) attentive, knowledgeable, and friendly. Highly recommended.
KA
Karina Valverde
Cant help but notice the great customer service! I got immediate attention and found the paint and small dolly/carrier I needed. I also got tipped that you can rent a dolly for ~10 a day. I wonder what else you can rent... Anyway, the aisles are well stocked and bright.
MA
Matthew Flack
Great hardware store in DC. They validate parking in the garage and have pretty much anything you need. If you need something super specific just call first and see if they have it. Great selection of pretty much anything you can think of in terms of household hardware
ST
Stuart F
I came here and got terrific customer service from Shane. The store seemed to have a lot of knowledgeable employees available to help. They had everything we needed, and its a very convenient location outside the Tenley metro station.
CI
Citizen Josh
Ultra Helpful. Go there when for hard-to-find items. For anything. I wanted Faygo for a Juggalo theme party and they brought in the soda. A manager even offered to special order the root beer!
DA
David Lambo
they have the best costumer service ever in the DMV area....the staff out there really care about their customer...great place to go when you looking things...i really really like it....
AN
Anna Vala Rockmaker
I love how convenient the location is for me and the store ihas excellent variety. I always have someone asking if I need assistance in a timely and polite manner.
JA
Jake Rathjens
The people working there are always super helpful, and everything is really affordable. Its great having easy access to a hardware store in the middle of the city!
JO
Joseph Ruiz
Lots of stuff. But no service. Didnt welcome me to the store or asked me what I needed. Couldnt find what I was looking for. Lost the sell. Very narrow isles.
DA
David Martinez
The customer service here is incredible. Everyone is so darn friendly and knowledgeable.
A
A Private User
Friendly, knowledgeable staff undercut by strange, unreliable cashiers.
CH
Charles Kaplan
Knowledgeable staff reasonable prices and convenient location
PA
Paul Harris
Best customer service I have ever had at a hardware store!
NI
Nicolas Durand
Nicely stocked, good prices and amazing service!
NI
Nicolas Marquez
Best customer service ever had
A
A Private User
Nice store.
SU
Susan Shand
Great