Related: | howard university bookstore |
Category: | Book Store |
Address: | 3800 Reservoir Rd NW, Washington, DC 20057, USA |
Phone: | +1 202-687-7482 |
Site: | georgetown.bncollege.com |
Rating: | 4.3 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 11AM–5PM 11AM–5PM |
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Jake Spradling
I wish I could give ZERO stars because 1 star gives them far too much credit...I cannot warn you enough, STAY AWAY FROM THIS BOOKSTORE! THEY STEAL FROM THEIR CUSTOMERS!!! How can Georgetown steal from their customers, you might ask? Well let me explain and explain why I now have a visceral hatred for an organization that was supposed to be a merchant of knowledge For the last few weeks Ive been searching for a new pair of headphones to enjoy weekly MILO podcasts in privacy, and last night I found a promo code to slightly discount the price on these headphones through the Georgetown University Bookstore. Excited, I quickly applied it to the purchase, discounted the price, completed payment, and eagerly awaited delivery...that is until I found out what the crooks at B&N were actually doing. They lied about the promotion, cancelled all orders that used the promotion AFTER processing the orders/promising delivery, and expected they could just get away with it. To top it all off, they CENSORED the Milo book from Dangerous Publishing Inc. "Dangerous," so I couldnt even pick up a copy from my favorite author when I went in to file an official complaint with the store over my headphones. These people are crooks, breached the headphone contract we had, and (if done knowingly) committed outright fraud in order to win free media attention with their illegitimate promotion. I will NEVER shop here again, and strongly suggest that you dont as well. Im beginning to gather information on all afflicted parties now to start the proceedings for a class action lawsuit. If you or anyone you know was hurt by this, please reply so we can get in contact with one another. The more people we have signed on, the greater likelihood this deplorable establishment will be forced to make good on their promises. Stay away if you like honest businesses.
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Nicholas C
I would give this zero stars but I couldnt. I ordered Beats Solo 3 Wireless Headphones off the website using a special PromoCode MACBEATS. When I entered the code, the discount applied and I was very excited to receive my new item. But the day after I placed my order, I received an email saying it was cancelled because apparently the code only works instore and if you purchase a Mac or iPad. I am very disappointed at this customer service because on the website it appeared to apply to me. I gave my personal information and credit card but my order was cancelled. Isnt it wrong to change an offer to a customer after they placed an order on the original offer? Save your time and dont shop online here
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Kevin Molaro
This business is very dishonest to their customers. I placed an order for their Beats Solo 3 headphones available on their merchandise page using a promo code to receive a discount. My order was processed and the next day I received an email saying that my order was cancelled without stating a reason why. I tried ordering another pair and the promo code was then invalid. As others have stated, this was most likely a stunt to receive publicity attention to bring people to their website without actually fulfilling their responsibility of providing discounted headphones. I will be participating in a class action lawsuit to be filed against the company.
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Alex Nowfel
Incredibly displeased with the service provided by this bookstore. I placed an order for Beats headphones with a promo code that slightly reduced the price. I received an email confirming my order with the expected price. Unfortunately, the next day, I received another email saying they cancelled my order. What the F***? Contacted the store several times with no response. How dare you charge me and deny me the item. Trash place with trash customer service. Ill see you in court.
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Lydia X. Z. Brown
Its exactly what you expect in a college bookstore. Memorabilia with the college logo, seal, and mascot, for the student, alumn, or family member. All the books for various courses. Everything is overpriced but if you need a quick souvenir there can be good deals on some t-shirts and the clearance racks, and if you really need to, you could sneak in and photograph pages of the books you need while waiting for your cheaper copy to arrive.
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Saad
Did not honor my order even I have got my order conformation. Next day email me and said that order has been cancelled and promo which I used requires mac purchase. Promo didnt have such requirement at the time of ordering. Legal action needs to be taken against them.
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Brock Jones
Did not recieve my Items ordered at the agreed upon price, If a business makes a mistake its their responsibility. I dont go into Barnes and Noble and piss in the stacks then claim no responsibility
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Jesus Martinez
Muy buena tienda para material universitario y electronica
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Jarrett Alt
Both of my online orders were canceled for no reason. I had a valid promo code for both and it was not honored and I received nothing
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Andy Huang
Full of choices of university merchandise. Unfortunately they dont sell basketball jersey or I would buy one Allen Iversons
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Nate Brown
Cancelled my order but still have all my credit card information due to their mishap
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Riley Shelby
Pretty big shop. Lots of selections, good tech selection upstairs.
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Weizheng Z
买了明信片
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David Khorram
Lots of gift and goodies, open Sunday.
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John Hennessey
It was closed
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Mark Oxford
Good store