Computer Plus

Category:	Data Recovery Service
Address:	1621 Wisconsin Ave NW, Washington, DC 20007, USA
Phone:	+1 202-625-2500
Site:	computerplusdc.com
Rating:	4.6
Working:	9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 12AM–6PM Closed

Location

Photos 4

Reviews 19

Kendra Rubinfeld

I truly cant say enough good things about Phillip, who runs Computer Plus. I would give him 10 stars if I could. I originally found his shop when I was looking for someone to help me get an old computer I wanted to donate to a social agency up to speed. From the second I called to ask for procedure and prices, he was incredibly pleasant. When I explained what I needed the repair for he said he would give me a good citizen discount and loved what I was doing to help out. When I took the computer in, he was just as lovely, and even fixed my personal laptop, which was missing screws on the bottom, while I filled out some paperwork. He has been in his building for 20 years and its obvious why. His customer service is more like friend service. I dont think he has ever met a "customer" in his life! They are all "friends" to him! He ended up donating his own laptop to the social agency in place of my old computer as he said it would be better for them! What a guy! I then returned to Phillip when I stupidly spilled coffee all over my mac. I called him and he picked up right away (unlike the Apple store or any other computer shop I can think of). He told me what to do to keep the damage from getting worse and obviously saved the day because when I took it in, the liquid hadnt penetrated the back of the computer, just the keyboard so it was a much easier fix! He ordered the part immediately and my computer was back in my hands the next week day (I took it in on Friday before the Fourth of July and I had it by Tuesday afternoon!). I highly highly recommend Phillip and will always go to him for any computer issue. He is honest, charming, very knowledgable about IT, and a truly great person.

James McCalla

Excellent, very quick professional service. I had at least 2 different (but serious and randomly continuing) glitches in my MacBook Pro laptop (ca. 4 years old) that were making me crazy. I took it in this morning and got it back about 5 hours later, all fixed and working beautifully. The charge was extremely reasonable. I will certainly go back if the laptop develops other problems down the road. Give them a shot.

A Private User

Extremely knowledgeable technician made it easy and straight forward with me. After dragging my PC to Bestbuy and two other local computer service stores, Computer Plus was the only one to pin point my central processor units issue and saved me about $200 over others. The management was friendly and very helpful. Got my PC up and running just like day one, in just three days. Highly recommended. Got a customer for life.

Art Leontiev

The guys @ Computer Plus are simply terrific! Second to none! Helped me significantly. Knowing I was on a very tight budget but regardless figured out an affordable option for me and a way to work with me with the budget I had. There is no question that for all my future electronic repairs (computer, cell phone, etc.) I will be happily returning to these guys without a doubt! Sincerely, Thank You!!! ~Art

Thurzday Next

Their service is courteous and quick, but expensive, in my opinion. My 2009 Macbook Pros speakers were staticky and I took it in. I was charged $179.14 to replace a single speaker. For that price, I would happily have learned how to replace it myself. Lesson learned, but itll take some time to get rid of the buyers remorse, especially after having checked the price of speakers online. Not even close.

SEAN JONES

This gentleman saved my life. My hard drive died and not only was he able to replace the parts needed for my computer no problem, but he was also able to transfer all of my old files off the corrupted hard drive for a very fair price. I HIGHLY suggest his services, will be back for any other computer problems I ever have in the future!!

Olivia Torbert

I brought my computer and a new battery for it in since I didnt have the tools to replace it myself. The man there gave me the tools and helped me through the whole process, cleaning the computer and basically doing it all for me. He didnt charge me anything. Honestly the nicest guy ever and extremely helpful. 10/10 reccomend.

Russ Garrison

Visiting area when experienced a computer failure. Got very quick and professional service. Was promised a call that afternoon with a diagnosis and estimate. Received it and they completed the work after getting the approval and got the computer back repaired and working properly the next morning. Have my recommendation.

Jake Dyson

Wholeheartedly recommend this place. The guy who runs it is smart, professional, and an absolute pleasure to work with. I never felt like I was getting cheated or receiving false information, and he very clearly knows what he is doing when it comes to computers. You wont regret bringing your system here.

Paul Kristapovich

Great service and very affordable! An initial reinstall of Windows turned out to be a faulty hard drive - computer plus went to the trouble of working with my warranty to get everything taken care of. Very good communication along the way. Ill definitely go back with any computer repair in the future.

A Private User

Very friendly staff. Im not a computer person, so when it comes to computer stuff, Im like walking around blind folded. Most places would take advantage of that to sell you unnecessary things that you dont need. But their technician was able to walk me through everything and offer the best solution.

Gage Cohen

My MacBook battery all of a sudden quit working, and I needed it fixed ASAP. I saw that Computer Plus had good reviews and went there to get it fixed. My laptop was fixed within 24 hours, and I dont have to worry about buying a new computer. Great and quick service, I highly recommend!

Mighty Tiki

Dropped off hard drive for data recovery, rep said he would call in a couple days; never did. Called back a second time, claimed they would provide me a status, never returned the second call. Called a third time, and couldnt provide the status. Do not recommend, poor communication.

A Private User

These guys are great. Efficient and honest, great location. A bit pricey, but it was worth it to not be hassled around, upsold, or given BS reasons for delays. if I experience any more problems with my custom built PC, I will definitely be taking it back to Computer Plus!

vrossv

Useless customer support. Called and asked a simple question on if they sold a USB to serial, and the rep immediately replied she couldnt help because she just doesnt know. Did not make any effort to find out. Thanks for nothing.

Mark Tagliamonte

Cant say enough good about the service. Speedy and delivers on his promises. Before I went here, my hard drive failed and I was told Id lose all my data. Thanks to Computer Plus, I had all my data within a day.

A Private User

I am not one of those people who cannot make head or tail of computers, still I am not a computer geek either. So at times I have my laptop repaired here. I have never had complaints. Precise work.

Karim Machmour

I dropped my old 3gs iphone, screen wasnt working 1 hour later Shawn gave me a call to pick it up good guy very friendly and fast service i like that.

Joe Pittman

Very friendly and prompt service. Gave me a discount on the diagnostic when my Mac was not charging properly and called me the next week day.