Category: | Printing |
Address: | 818 18th St NW, Washington, DC 20006, USA |
Phone: | +1 202-293-1252 |
Site: | bandbduplicators.com |
Rating: | 4.3 |
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Steve Miner
I write this so that others may know of the service par excellence that I received from Randy and the staff at B&B Duplicators. I had an immediate deadline for two bound copies of a document of about 250 pages which I needed printed, bound and delivered to an office at GWs Foggy Bottom campus. I couldnt believe how quickly and professionally they managed the work. I emailed the document at 10:30 a.m., and before noon, the folks at GW emailed me to say they had received it. The price was very reasonable and the quality of service was incredible. Just when you think service like this isnt available anywhere, you find someone like B&B who does exactly what they said they would do, on time, with no fuss and bother. Thank you, again, Randy! I really appreciate your help. Your customer service is awe-inspiring! Keep up the great work! Folks, USE THESE PEOPLE, you wont regret it.
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A Private User
First and last time - I had to call for everything: used their online service and requested a quote for a simple print job (I supplied the materials), did not receive a follow-up call and had to call the next day; placed job order and I was told a rep would come to office to pick up job the next morning, no show and had to call to them for status; completed the print job the next day and everything seemed to be in order and had to call about the invoice after waiting for two weeks, and to date, I have not received the invoice. They give too many excuses for failing to communicate with a customer....will not use their services again!!!!!
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A Private User
I have been working with B&B for over 5 years now and they are the best in the business. I am an event planner, and whether it is briefing books, signage, invitations, or graphic design they are the best. I trust Randy and his team so much, that when it came to my wedding I went to them to help me with all of the graphic design and mock up for my welcome gifts and maps that I left in my guests rooms. They were beautiful! Thank you to B&B for years of exemplary service!
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Melissa Smith
We produced an 8pp daily newsletter during a 6 day conference in July which called for very early mornings and short turn-around times. We found B&B to be fabulously fast, efficient and reliable - in short - truly professional! The product looked great and and was well received. Im sure I speak for the whole team when I say that I would gladly recommend B&B Duplicators to anyone seeking a great printed product and great service.
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A Private User
I just ran by there to print something off in a pinch. I called first- the guy answered the phone within 2 rings and was very friendly, saying "sure come on over and we can take of that for you." I was in and out in 5 minutes. Very reasonable prices. A nice alternative to the Kinkos or FedEx were customer service can sometimes be lacking. Also, the "old print shop" look- messy but quaint- was refreshing.
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A Private User
I submitted a rush duplexed, digital copy job that needed to be cut. They turned it around within 1/2 day and even called to tell me when it was done. My father was a retail printer. B&B looks and smells like an old fashioned print-shop and provided me with a touch of nostalgia. It offers high-touch customer service along with a fairly substantial range of products from a small shop.
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A Private User
Fast immediate service, quality work, friendly - Ive been using B&B Duplicators for about 3 years now for all kinds of printing jobs and have never been disappointed. They produce beautiful, quality work, are friendly to work with and never miss a deadline for me. Ive called many a times for a last minute job and they always come through. I would highly recommend them to anyone.
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A Private User
My experience working with B & B Duplicators spans nearly 10 years. In all that time I have always found them to be very responsive to my projects and absolutely certain to meet my deadlines ... often exceeding them. As a graphic designer I need this kind of reliability and quality to keep my clients happy. Theyre the best!
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Alex Sned
B&B is the best printing store I have ever been to!!!! They do exactly what you want and they will redo what you want for free until it is PERFECT/exactly what you want!!! They are so nice and efficient. BEST PRICE TOO! I seriously love them! I dont ever want to get prints anywhere else.
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A Private User
THESE GUYS ARE THE BEST!!!!!!!!!!!!! i GOT GREAT SERVICE AND QUICK TURN AROUND TIME; THEY DESIGNED, SET UP ALL MY DOCUMENTS FOR APPRAISALS AND THEY DID A EXCELLENT JOB. I COULD ASK FOR A MORE PROFESSIONAL AND FRIENDLY GROUP. I WOULD RECOMMEND THEM TO EVERYONE! KEEP UP THE GOOD WORK!
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A Private User
They are just amazing, working to design from a small flyer to a poster is easy when I know I can rely on Randy and B&B to get the best job done. It always looks great and gets here on time. Thanks for everything guys, we are so happy to work with you...
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A Private User
Excellent customer service, very fast turn around and most importantly B&B gets the job done right the first time! I plan to use them for all our business needs, and highly recommend them to anyone in need of printing services, work related or personal!
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A Private User
Our non-profit recently began working with B & B on our direct mail program and have been extremely pleased with their work. Randy and the other staff are very responsive and helpful and the price is right. We are grateful for their service.
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A Private User
Weve been printing with B&B since before I began here in 2001. Theyve always provided a quality product with great service. Ive always been pleased with their attention to detail and the personal touch they bring to their work.
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A Private User
Rude and unprofessional. They completely screwed up the order and ruined all the paper I provided with no regrets what-so-ever. I will NEVER use them again and definitely DO NOT recommend them.
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Katherine Schaller
Very fast and consistent! Its a relief to know that Randy and his team will be able to turn around an urgent print job very quickly and still do quality work.
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A Private User
MY COMPANY BROUGHT IN A LAST MINUTE PRINTING JOB AND THEY HAD IT DELIVERED TO MY OFFICE IN HOURS. THEY SURE GOT US OUT OF A JAM.
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Joe Caponio
Best printers in town. Been using them for years and would recommend to anyone.
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adam collignon
Awesome! Super fast, high quality, reasonable price. What more can you ask??
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Bill Corkery
Great experience. Very helpful and great prices. Will go here again.