Category: | Cell Phone Store |
Address: | 151 Christiana Mall Road #1815, Newark, DE 19702, USA |
Phone: | +1 302-738-1306 |
Site: | mobilenow.dealer.sprint.com |
Rating: | 1 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Jackie Johnson
I made a referral and my referee purchased a Samsung galaxy 7 edge in mid January from this location . The process took so long that the agent did the referral process while we waited and she assured us that the process was completed successfully. We missed our train and had to travel the next day at our expense because of her ineptitude. After not receiving our gift cards I called the store today and the same agent told me I have to go back online to redo the referral. If not for the wonderful off shore agents nothing would be done to fix her error which she made by putting in the phone number incorrectly. After an hour and a half of the phone I wonder what thw point of switching was because I switched to Sprint in order to have better customer service. The store in Middletown DE also needs people that are customer friendly.
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Randy Barksdale
Absolutely horrible staff, very unprofessional and the sprint associates are not knowledgeable. I wish I could remember the gentlemen’s name that sold me my iPhone 7. I can’t believe this is the type of behavior sprint condones. I will NEVER return. If I could put zero stars, I would … I will never buy from a third party store again.
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Shot 1212
deceitful managers just to get you to sign on the dotted line! I wrote another review about my experience, and I do not see it....guess they deleted it because I explained in detail my "wonderful" experience! Still to this day I am fighting with CS to "fix" my charges and fees. STAY AWAY FROM THIS STORE AND SPRINT ALL TOGETHER
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Alex Cintora
Horrible service they dont know what theyre doing.. this 3rd party store is beyond unprofessional!
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robert sydnor
Not a fan of Sprint, but would like to thank the store manager Nick for his help
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Suvin Shrestha
Dont..