Category: | Cell Phone Store |
Address: | 379 E Chestnut Hill Rd, Newark, DE 19713, USA |
Phone: | +1 302-444-4050 |
Site: | cricketwireless.com |
Rating: | 3.4 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 11AM–5PM |
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A Private User
Past couple of weeks the customer service is very bad at this place. This was one of the only places where I enjoyed going because the Indian Manager girl helped me with my phone. If she is on vacation, she needs to head back! She knew what she was doing and she did it respectfully. The new people here barely speak English correctly. On Sunday, their hours are 11-5, half the day the store is closed. No one knows how to answer a question correctly. No one knows how to fix a phone or help with anything. The other girl was really good and she had the skills to help everyone. I like the Cricket Service. But I wouldnt recommend anyone going here anymore. Go to the location in Elkton or New Castle. Very very poor customer service. Store doesnt open or close on time. Majority of the time the rep now just looks at your face,lost. Dont go here. Waste of time.
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Sonia Ramirez
rude customer service... i was thing about going with you guys seens metro doesnt have alot of coverege on my area i was just asking about the phones send me stright their web page never thinking about gonig to cricket stoyng with METROPCS they do have unlimited 4gLTE plans for only 50 a month
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j fred
Had a great customer experience. I highly recommend this store for your cellphone need. Great Job Luis!
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Hashmat Azami
Very comfortable place with good selection of phones and smart nice employees.