The Great Outdoor Toy Company

Reviews 3

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David Conolley

I am absolutely appalled by my experience, recently, when I came in to The Great Outdoor Toy Company located on 104 Frontage Road in East Haven, CT. I was looking to buy a childs playground set for my church. An employee on hand, I believe named Jerime? Matias came to help, but I was immediately put off by a very strong odor of an illegal substance coming from this employee. He was very abrupt and pushy. I asked to see a manager and was told there was none to contact. Therefore I have no other way to make a complaint other than to post my experience on websites such as this. I hope that this may help prevent any one from experiencing the same service. I would also hope that the company, being a family business, would thoroughly screen their employees to prevent such occurrences. The company has such wonderful products, but at this cost, I can not see why I would choose to purchase products from any employee, such as this. Thank you for your time.

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Robert Santangeli

I had an awful experience with installation of the swingset. Installer argued with me about the placement telling me he had to put it in the front yard and was very rude. It took me all of about 5 minutes to level off the area I wanted it placed in and it worked out perfectly (no help from them). Swingset is expensive but nice; employee was rude and not helpful.

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Carl Johan Sillén

The Great Outdoor Toy Company is the absolute best place to find quality swingsets. The manager invited the kids to play as much as they wanted on the trampolines and swingsets before helping us find the perfect solution for your backyard. Will go back for trampoline when the time comes.