Safavieh Home Furnishings

Category:	Furniture Store
Address:	230 Atlantic St, Stamford, CT 06901, USA
Phone:	+1 203-327-4800
Site:	safaviehhome.com
Rating:	2.3
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–8:30PM 10AM–6PM 10AM–6PM 11AM–6PM

Location

Photos 100

Reviews 7

Jane Shim

I went to the Home Show at Chelsea Piers last Saturday primarily to find some help to design my small studio apartment. I needed help maximizing the small living space with a style and natural flow. I met Margaret McSharry - Showroom Manager from SAFAVIEH and explained my needs. She understood exactly what I need and invited me to meet one of the designers at the Stamford store. There was no pressure and I felt she was warm, kind and trying to help. A few days later I called the store and Margaret arranged me to meet with an interior designer Barbara Krantzler. Before my appointment, Barbara asked if I could bring the floor plan and dimensions of my current furnitures. So she can see the exact living space what would work. When I met with Barbara, it was like planning with another family member. She was so through, thoughtful, passionate and cared about my needs. She was brilliant in utilizing the limited space and how best to place furniture without compromising the style. When we finished, she show me the new design concept that would work so beautifully and I was blown away by her design insight, talent and great personality! My whole experience at SAVAVIEH was so fabulous!!! They have the great people working there and have the most beautiful, unique and tasteful home furnishings!!!!

A Private User

Recently ordered a round dining table with 2 leaves. When the table was delivered, the leaves wouldnt stay open as the supports were fitted incorrectly. The delivery person asked me to make a note on the delivery note and they will arrange for a technician to come and fix it. I waited a week during which time I told my salesperson about the issue. After not hearing from Safavieh I tracked down the person responsible. She denied having any knowledge of the faulty table and proceeded to tell me that I will have to wait a few weeks before someone could come and take a look at it. I then called the store manager in Stamford who said he couldnt do anything and will ask the regional manager to call me. Needless to say he did not. After calling the saleperson and threatening to reject the table she offered to send me one that was in the display. I reluctantly accepted. When the table was delivered, it too was faulty! I am just going to have it repaired at my expense and never order anything from this place again. This is absolutely the worst customer service I have known. Avoid this place, there are nicer places to buy the same furniture in the area.

Jeffrey Schreider

Unless you are a huge commission dont expect them to help you in any way whatsoever. After I said I was looking for a 6 by 9 for around $500 he pointed to the back wall and walked away. Its like IKEA with higher prices. The only redeeming quality is the selection and variety and sizes allowed me to confirm I needed a smaller rug than I originally thought. A big f u to them ever seeing a $1 from me. A shame as its a nice space just terrible service.. Avoid.....

D Goldberg

Such an unpleasant experience after walking in so excited to shop. If I described what happened to us, you wouldnt even believe it was real. I feel the issue has to just be with the woman we dealt with. The entire staff cant be so obnoxious and elitist. We did find beatiful furniture and rugs we would have bought, had it not been for the way we were treated. Moving on...

En Tanoor

STAY AWAY FROM THIS STORE AND PEOPLE WHO WORK THERE , lairs from regional manager down to sales . Horrible customer service, waited for the furniture for several months, arrived defective furniture, will not response to calls and emails , completely different reasons for the problem every single time. MOST HORRIBLE EXPERIENCE

Brandon Rowley

Great selection. Worthless so far as customer service goes, wont be ordering furniture from here again. Difference in experience between Safavieh and ABC Home was night and day.

Beth Krupa

As an Interior Designer I thoroughly enjoy working with Margaret McSherry and her sales team. They are knowledgable and offer a great selection.