BJ’s Wholesale Club

Category:	Warehouse club
Address:	1046 Tolland Turnpike, Manchester, CT 06042, USA
Phone:	+1 860-512-2004
Site:	bjs.com
Rating:	4
Working:	9AM–8PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM

Location

Photos 100

Reviews 21

Dan Snyder

I have had a membership here off and on for several years. I do find that their prices on certain non-perishables can sometimes be better than the prices I find at other stores. I usually buy paper towels and trash bags here. Their meat is often good, but some varieties are of lower quality. The large containers of Berkeley and Jensen greek yogurt are a good value. Buying fresh vegetables here can be tricky since the quantities are large and the initial freshness is hit-or-miss. I prefer to buy produce at grocery stores that allow me to choose the quantity I buy. The check out process is long and knowing this often deters me from going to this store. During busy times, the time between deciding that I want to leave and actually making it through the check out and out the door takes about 20 minutes. This is mainly due to the insufficient number of employees working at the check out. I also dislike their couponing model. They have a membership fee. I wish that the membership fee would make it so that I dont have to waste my valuable time looking through coupon books for items that I, for the most part, do not want to buy.

William Adkins

For the most part I love coming to BJs! However; as Im standing now in the Customer Service line to hopefully be refunded the $250.00 we were double charged for, Stacey the Service Rep is doing everything she can while attempting to attend to the ever growing line of her own! While arguments no with someone on the phone about how they cant find anyone to help! Stacey did great, handled herself very professionally! Whom ever makes your schedules needs to be retrained! Thats usually a management level duty! Well over 20 minutes still standing in line! Her line has doubled! Oh wait, 25 minutes in line, Stacey refunded in less than a minute! Very unprofessional level of customer Service!

Danielle Laygo

This review is solely for their deli. My boyfriend and I both got very ill from the D&W Sriracha Chicken Breast we got at BJs on 11/5. Definitely was not expecting to be sick for 5 hours with hot lava spewing from one end and the feeling of being stabbed in the gut repeatedly. Thankfully we only ate a couple slices! I also had to look away as the deli person was handling our items (she kept wiping her face and clothes with gloved hands, then handling the food). A week later we got the exact brand of meat at another grocery store and didnt get sick. This was our first time here and wont be returning so are glad we have a free membership. Thanks for the trial run BJs.

P Wallace

I ordered a 1/4 sheet cake for a baptism from the Bakery Dept. What I wanted was not in the notebook of designs. i wanted a plain white cake, white trim, white cross made out of frosting and only the writing would be in color. This was a special order. The decorator agreed to do it, wasnt sure how it would look all white, but said if that is what you want, I will do it. I picked up the cake Sunday morning and it was beautiful!. The cake was ready on time, just beautiful, and $10 cheaper than Stop & Shop. I highly recommend BJs Bakery Dept. for your special occasion cakes.

Phillip Creed

Wider organic selection than Sams Club. They have all the needed ingredients for healthy green shakes. Organic super/power greens or spinach. organic Chia seeds, Flax seeds. Natural pecans and walnuts. organic coconut milk. non-GMO almond milk. organic eggs. organic chicken (too expensive). Had organic beef but now only carry natural beef.

Kurt Loescher

Out of the 3 big box stores in the area, I feel that BJs has the best selection in terms of finding the foods I like. Stores like this tend to only stock one type of item but BJs will usually have a few different versions that you can try out. The store is clean lines are long on the weekends but everything moves pretty quickly.

Jonathan Birdsey

Larger store than some others in the area, clean, and offers good member-prices on gasoline. Not too far from the highway, and the store is usually well staffed with quick checkouts. I doubt anyone would take a motorcycle to BJs, but motorcycles are banned from their parking lot after 6PM and that seems worth noting....

Susan Smith

Sticking up on snacks for summer vacation. There is no better place! They were out of a few things I was looking for and one of the discounts I thought I was getting never appeared, but for the most part it was a pleasant shopping experience. I now have enough to feed my small army for a few days.

Diane Carpenter

I find BJs more expensive than Sams for the things I buy. Signed up for free 3 months, after a month I get a notice that my membership is expiring and need to renew. Not the best place for me to shop. I have a lot of friends who enjoy shopping here, so it would be great for some people.

Deborah Ostien

I like buying in bulk and BJS is a good place to shop. They have most products and can really save you money and time. You go once and dont have to go back for weeks. They have electronics, housewares, food of all kinds, books, clothes, and personal care items. To me its worth the trip.

Yvette Devoid

Everybody and their mother goes on the weekend. Go early and beat the crowds. They have gotten alot of new cashiers, make sure you bring your patience. Sometimes the customer service is good sometimes bad. You never know till its to late!!

Rodney Libert

At this time of day, just after opening, the shopping is quiet and there are no obstructions. If you need to speak to any service members, they are readily available. The best part is there are no lines at the checkout counters.

Jennie Nietupski

There is only ONE complaint I have. The wait at the deli is rediculous. Never enough workers staffed and customers wait way too long. Last time I was waiting 40 minutes for my number to be called! Other than that....I like BJs.

Dave Orton

Bjs as a place is great but ive never been to a place where when theres a line of people in the Deli department the employees just up and leave. Waiting 25 mins for 2 my number to get called when its 2 away is unacceptable

Sandra Downie

Great prices on food & just about everything else! A good selection of pet foods, & treats... as well as a varied selection of people treats, like one of my favorites, Anastasia Collections Coconut Cashew Crunch!!

vasanth s

Their online shopping is a big joke. I ordered a TV online. It has been 10 days and its not delivered yet. They shipped it through CEVA logistics that doesnt have any clue where my TV is. Pathetic.

Monika Bach

They offer great coupons. They have good prices for most items. Just a few items should be bought in smaller amounts to save. Customer service is always helpful.

Anthony Quintiliani

Sometimes difficult to communicate with cashiers that dont speak nor understand English. Otherwise everyone is very pleasant, helpful and mostly knowledgeable.

Maryann Lopez

I like the price but I do not like when I get to the cashier because they all look so miscible no one give you a smile and or look straight to your eyes

Cheryl H

Wholesale prices with specialty store quality. I would give it 5 stars if there wasnt such a long wait at the deli. Very helpful and friendly associates

sexy Fibromom

I love to but in bulk. I usually spend way too much money, but it saves me time from having to come back to restock my cabinets and deep freezer.