Category: | Florist |
Address: | 959 Boston Post Rd, Guilford, CT 06437, USA |
Phone: | +1 203-458-1004 |
Site: | flowersonthegreen.com |
Rating: | 4.4 |
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Lisa Zaccheo
Im usually too busy to leave reviews either positive or negative so it takes a lot to force me to find the time to express myself and this is one of those times. Suffice it to say if I could leave no stars I would. I wont go into the details because they dont matter, what does matter is that I received the WORST customer service that Ive received in decades. I bought a flower that Ive been buying for years, and not an inexpensive one at that. It was faulty, I think it was way beyond its prime, so I called to report the problem right when I got the flowers home. The attitude started then and continued throughout my entire experience. To make matters worse I believe that the woman I interacted with is the owner which makes it even worse. She was sticky sweet during the purchase, but the second there was a problem she essentially blamed me for it. It takes a lot to piss me off and she pissed me off. I, like John, will NEVER return to that flower shop. Any flower shop would be better than this one. Steer clear unless you like dealing with rude, condescending, arrogant people who dont know the meaning of customer service.
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Jennifer Callahan
It has taken me awhile to give this review because of my situation. My infant son passed from SIDS in September of 2014. I was so overwhelmed with all of the arrangements that I had to make as I was a single mother. By the time I reached Flowers on The Green, I think I had hit my limit emotionally. But, my experience there was so wonderful. I had no idea what I wanted or needed, and Christie was there to help me right along.. I told her about my son and a little about me and told her to just do whatever she thought was best.. The arrangement that was delivered to the funeral home for my son was beautiful. It was much more beautiful than anything I would ever have been able to come up with.. To this day, the porcelain angel that was with the arrangement sits at his grave site or "Forever Bed" as I prefer to call it. It is a reminder of the beautiful arrangement and amazing service.. Thank you for making an awful situation a little more bearable..
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Drew Caetano
I stop here about once a month and on major holidays. Always a good selection, creative designs and I find new types of flowers on display that are very different. I buy arrangements for big events and single flowers just because and my fiancé loves them! Christie and her staff are very friendly and definitely love their flowers.
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A Private User
Flowers on the Green has beautiful flowers and provides excellent service. The owner knows my Mom and remembers what she likes so that when I order her flowers I know theyll be great. Friendly and personal, highly recommended.
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Sandra Christie
I had an issue with some flowers that my husband had given me for our anniversary. I brought them in and Christie could not have been nicer or done more to make sure I was happy. Thank you so much.
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Ann Irons
Christie was very helpful with my phone order, and did exactly what I asked as far as presentation and delivery. My in-laws were thrilled. Thank you for being reliable.
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Christine Dokko
A true professional with outstanding customer service and beautiful arrangements.
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David Lindgren
Fantastic service.. awesome