Goodwill Avon Store & Donation Station

Category:	Thrift Store
Address:	260 W Main St, Avon, CT 06001, USA
Phone:	+1 860-677-0771
Site:	gwct.org
Rating:	3.5
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 46

Reviews 31

Fishtail B

I just experienced something at Avon, CT Goodwill that is so distasteful. I have been shopping at this location for a while and for every purchase customers are always asked if they would like to round off at the purchase total to support the career center of which I always do to support the cause. I purchased a set of three plastic bowls on last week from the Avon location and wanted another set so this morning I found a second set with a $2 difference. I had the same purchase from last week with the receipt in my car so I asked the manager if I can get the same 3 plastic bowls at the price that I paid on last week and she said "NO". A small request such as this for the same exact item has been done before by other management in the same store so my request was nothing new. In order to keep your customers support we also appreciate customer satisfaction. I had proof of purchase for the same exact item and I walked out of this store feeling as if I committed a crime. My round off amounts is way over the $2 request on this morning but lesson learned. I have over $1000 of donations that I planned on giving to the Avon, CT store since it is the closest to my residence in Simsbury, CT but after having this experience on today my donations will be split between Bloomfield and Enfield. I enjoyed my visit to both locations and the employees and management were very courteous and welcoming. I will never shop in the Avon location again. Enfield and Bloomfield just opened in January and had a nicer selection of items. Enfield is bigger and a whole lot more selections and I highly recommend. They havent started there 50% off as yet but will in another week or so. Avon needs to get it together! I wasnt trying to return a purchase or get it for free I wanted to make a purchase which brings more money into your store. For future reference, in order for Goodwill doors to stay open for business its the customers business of which you rely on!

PMarie F

The store itself is okay. Usually busy and pretty "picked over". I have found a few items of need the few times I have been in. I think the location by Manchester/Vernon has better finds. The Avon store is large and laid out well. I would rate the store a 3 or 4, but I would rate a 1 to the HORRIBLE experience I had while donating some very nice, gently used items. The collector working was completely RUDE, FRAZZLED and was giving people items BACK that he refused. There was a line there when I arrived; I saw him hand a box back to an older gentleman and when I pulled up he said, "Let me check this out before I unload; I might not take it". I was taken by surpise. I do not donate crap items EVER to Goodwill, but when I tried to donate two very sturdy, shabby-chic chairs I was told, "I cannot take those, they are only $5 chairs. My manager wants furniture that is only in like-new condition." The attitude was the worst part of the experiene. Goodwill will get no further donations from me; from this point forward I will donate to other charities. Again, this is a valid complaint, I dont donate trash and expect it to be taken. No goodwill was extended to me at the Goodwill.

Dale M

Today I spent 40 minutes looking thru the books at Goodwill Avon store. I finally found one - it rang up at 1 (ONE) dollar. The cashier couldnt manage to run my debit card - tried twice, even entered it all manually - failed. I had used it moments before at grocery store. I finally said here, and gave her a 5 dollar bill, and said please give me 4 back and Ill run out to the car for the 6 cents (tax). She insisted I would have to leave the book (while retrieving the six cents). I left without the item.

Angela Melendez

I support this store a lot, weekly I go to get stuff for my self and family, this week I went to get a pair of jeans for my older son I got a very nice pair, didnt took enough time looking for defects and got home they wore ripped compleatly on the bottom, wen back to the store and ask to exchange the pants, didnt ask for money back or nothing like it! The "manager" say no way to exchange the pant, this is des considerate I understand the "mission" but is not to rip people off!!

Alyson Ayotte

Horrible ,,, I shopped here since they opened went to purchase quite a bit of items,,, the cashier decided 2 shirts were more $$$ when I got to check out. Manager decided to "shake" me down for more money at register. They lost a loyal customer for a few dollars. Not sure its even legal to demand more than price is marked. Dont waste your time thrifts Savers , Clinton , enfield goodwill much nicer cleaner and better deals ,,,

Ken Jones

I frequent various Goodwill locations various times per week and I must say that the employees at the Avon store are incredibly rude. Their selections are rather weak as well, despite the affluence of Avon and surrounding towns.

Naomi Menard

Very large selection of items. Largest Goodwill Ive personally been to. Good amount of name brand clothes, especially athletic wear. Lots of cool finds.

Aaron Smith

Way better than the other Goodwills in nearby towns. Usually a decent selection of kids toys, although there are basically no childrens clothes.

Zach Marek

Cool things in there due to the wealthy area, but their is no cart return and vehicles get hit all the time by the goodwill shopping carts

Zac Akers

I stop by this store once a week or so, I always find something interesting! Its fairly new, and its very clean inside.

Nancy Vazquez

Se consigue muchas cosas. De marca bajo precio

Jasmine Reynolds

Expensive its a good will man not a flipin target im expecting to pay 2-4 on a used shirt not 9-12!!#

Merida Santiago

Siempre tiene buenas cosas