American Donut

Location

Photos 28

Reviews 8

Sean Withers

Probably the rudest customer service Ive ever receive. I walked in and expressed that I was pretty excited to try his doughnuts out as I drove by this place everyday. Just a blank stare and "....k...". Oh well not too talkative. I said I wanted a dozen. As Im asking for specific ones another guest walks in and he shouts "Ill be with you when I can!...this might take a few minutes...". Oh, sorry for buying a dozen of your doughnuts...I didnt mean to inconvenience you. Then I ask for the two remaining eclair bars. He says do you want raspberry or cream? I said Ill take both to which he sighs really loudly and says "No! What do you want in them?" I quickly said cream. He takes them back and fills them. How the hell would I know you fill them in the moment? Ive never once been to a doughnut shop that does that. Shaking his head the whole time like Im annoying him by patronizing his business. I hope he enjoys it while it lasts because I know Im not the only person to have been in there once only to swear Ill never step foot in that dump again. Also, the doughnuts are nothing special. Edit: I was wrong. These doughnuts are delicious. Which is a shame because his awful attitude is going to ruin this for him. I kinda want to tell him to his face. Just so I can keep buying these doughnuts.

Darlene Kinsinger

Looked up a local doughnut store to try something new. This place was close to my moms and on my way so thought we would try it. Picking up a dozen mixed. Walked in and they older gentleman is in the back cleaning. Realized I was there and no greeting or anything just says out loud "God damn people just wont stop coming!" Dont know if he knew I could hear him or not cause of noise coming from the back but I did hear him...clearly. he asks me what I want. I said just a dozen mixed. He says (sternly) "this is all I have!" I said ok, just mix up a dozen. He shakes his head and proceeds to put a dozen in a box. I asked him if I upset him. He said "oh no, I just am upset cause these greedy ass jerk customers come in and wipe us out and I have an appointment to be at and now Im late cause the door hasnt quit opening!" I said " those greedy people obviously like your doughnuts to wipe them out so it sounds like a good thing to me" paid and left. I just dont know how someone can run a business like that. Im a business owner and would never conduct myself in that manner. Needless to say i will not be returning here and will go back to dunkin doughnuts for our families sweet tooth needs.

Rhonda Sharbini

Older gentleman in booney hat rude, horribe service From the entrance until I left. He acted like I was an inconvience because I asked for 4 dozen mixed donuts, i was going to wipe out his case...a frequent customer came in and he asked if i minded If he served her first as he knew what she wanted and it was only a couple of donuts. I waited patiently, he did not ask what kind I wanted and began filling it with plain style donuts. When I noticed I asked for glazed styles and you would have thought I asked for the moon. So then he got frustrated and in a harried and condescending voice he ask so what kind of donuts do you want then, I pointed out the frosted ones he placed them in the box making it obious he was annoyed and they were not what he wanted to put in the mixture! Idid not see a sign that said we pick what goes in your mixture anywhere. Donuts were not what is advertised on website, not bad donuts but not worth the customer service! No coffee offered, and appeard to be no craf of take out available... Definitely dont waste your time here!

Anna Flora

Ok so I was a little worried because I had read some reviews that said the older gentleman who ran it was really rude. I think it depends on how you are and how you take things. Im used to people being short but I didnt feel like he was really rude by any means. He was very nice and greeted us when we entered. And the donuts...oh my gosh. I got a raised chocolate covered, my husband got a raspberry jelly filled, and we got a chocolate covered cake to share. The first 2 donuts were great! Bigger and softer than any chain place Ive tried. But the cake donut was what hit the spot! Insanely moist and fresh! I like to think of myself as a cake donut pro as every place I go I try them. NEVER have I had a donut this soft and perfect. Im SO glad we found this place and while it may be awhile until we come back to Denver, this will definitely be a must stop!

Kenneth Vance

If I could give this place negative stars I would. Customer service was non-existent. I walked out empty handed my only time stepping into this little dump. My story...I am an executive officer at an organization with over 500 workers and I buy donuts every 2 weeks for meetings and morning snacks. I walked in one morning to pick up donuts for my staff. I pointed at a specific donut behind the glass and the dirty looking (think SanFran transient) worker gives me a blank stare before telling me, "That one thurr is reserved for a client." Huh?? So I am not a client. I guess that makes me chopped liver. I didnt know donuts could be reserved. The donuts looked shriveled and sloppily made anyway so I walked out. His loss as I actually have a bagel and donut budget at my company and have gone on to spend hundreds elsewhere.

Gesyka Youngberg

I have been going here for are least there last 4-5 years and the only person serving has been Rob. Rob has been one of the most delightful people although you need to be patient with him. Dont come in a super big hurry. If you are, go elsewhere. My kids love Rob and so do I. If you come in on a Wednesday around 9 or so, there is the most pleasant group of men who are super friendly. The doughnuts are some of the best Ive ever had and everyone always want to know where Ive gotten them. The glazed are perfect and the cake doughnuts are dense and moist and flavorful. The gyros are also great. This is a local, neighborhood favorite and the only place I get my doughnuts from.

Bo Huggabee

his donuts are well covered and well cared for. they are amazing, i havent had donuts like these since the old bakery back home in nebraska. the consistency is almost like cotton candy when you bite into them, they almost melt in your mouth. the place is overly humble and the owner is short and quick to the point. the people who cant handle this type of fella are just too rude to get what it means to deal with themselves… his donuts are more like treats than breakfast. he should be baking at disney world

Jordan Mendez

Super tasty donuts but the guy working there was so weird. He was complaining that he "was so far behind on his chores but people just keep coming in!" Um I am sorry that people want to give you money so you can pay rent, etc. Also he had a TV on with a Christian station teaching us why marriages are on the rocks (spoiler alert: its because they had sex before the wedding) Just go somewhere else.