Category: | Eye Care Center |
Address: | 5075 Leetsdale Dr, Denver, CO 80246, USA |
Phone: | +1 303-333-2800 |
Site: | peepersoptical.net |
Rating: | 4.1 |
Working: | 9AM–6PM 9AM–7PM 7AM–6PM 7AM–6PM 9AM–6PM 10AM–4PM Closed |
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Allisa Linfield
Dont go here unless you have a lot of money just sitting around. The people are very nice of course, and you wont get bad service, but they know how to get extra funds out of you. When I went for my appointment, the doctor suggested a pair of contact lenses that were different than the ones I normally wear. Then she said that I would have to come back in for a "lens fitting." I immediately I knew this was their way to get more money since insurance usually only pays for the first exam. I told her I was fine with the brand Ive been using for the past 8 years and that I wouldnt need a lens fitting. She insisted that I would need a fitting either way. Then she proceeded to dilate my eyes and send me on my way. I was disoriented when I got to the counter and they told me that I owed $70! I asked for an itemized receipt (which I couldnt read until my eyes returned to normal) and in addition to my copay they charged me in advance for my "lens fitting." Of course when I went in for the lens fitting, it was nothing more than the doctor asking how they felt, taking a quick look, and saying, "Well that was easy!" The lenses are also a lot more expensive here and again they charge you in advance before you even receive your lenses. I feel tricked.
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Alicia Holt Corliss
This place is wonderful! From the moment I called and made an appointment to the completion of my purchase, everyone was so caring and helpful. The receptionist was so sweet and efficient, and Trisha Rogers provided me with fantastic service during my appointment, as did the tech who assisted her. The gal who helped me pick out my frames was patient and very helpful as I was alone and didnt have a friend or family member to give me opinions, and I was very satisfied with the frames we picked out. Thanks to my VSP coverage, I was able to order great frames with special coating and lenses, but this place might be a little pricey for folks who dont have vision coverage. Im also a little disappointed that my glasses are going to take two weeks to arrive, but I think theyll be worth the wait. Overall I was very happy with my experience at Peepers, and Id recommend them to anyone who wants a good experience in a comfortable place with friendly staff!
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Pat M
Very disappointed!!! No stars!!! Had an exam and 3 pair of glasses made last January. Not happy with the glasses and they were remade. Still not great but after many visits I gave up and decided to live with them. Went to my previous dr to find that the prisms I need were never prescribed or added to my glasses. This after a lengthy discussion w/the dr that my prescription called for 2 and he thought I should have 8, but, that was too many to jump to and he was going to prescribe 4. Additionally, 1 frame I bought were seriously warped. A manufactures defect that has been problematic. Even after coming in 2 times this summer and fall for adjustments that never stuck no one said a thing and just let me suffer with Ill fitting glasses. A shame for sure! Ill never be back and will tell my friends the same. A complete waste of nearly $2,000. Get it together!!!
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Emily Alvarez
I went to Peepers for my yearly eye exam. When it came time to pay, they told me my insurance wasnt covering the full amount. I told them to check again because I have never had to before. They once again told me I was wrong. I checked back with my other family members in the plan and they agreed with me. I shouldnt have been charged. When I called Peepers back, they once again told me that I was wrong. So I called my insurance. Lo and behold, I was actually right and Peepers was charging me a lot of money unnecessarily. It took the insurance people a while to talk to the people in the office to get it straightened up. If I hadnt forced their hand with the insurance, they wouldnt be refunding me the money they basically took from me. And while I really liked Dr. Rogers, others in the office were rude and unhelpful. So after this, Ill be going somewhere else.
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A Private User
Im new to Colorado and went to Peepers because they took my insurance and because of good reviews I read on the internet. Well, they did not disappoint. They were very friendly, professional and courteous from my first phone call. I was able to make an appointment for the very next day. I saw Doctor Rodgers, and she was great. She listened well and took time to answer all my questions thoroughly. I had to take my 3-year-old with me and the doctor was very patient and friendly with her as well. The only thing that prevents me from giving them 5 stars is that their frames are really expensive! And of course, Amy showed me the most expensive ones first, even after I told her they were out of my price range. I ended up asking for my prescription so I could get my glasses elsewhere. Even then, they were very happy to accomodate me. Great job, Peepers!
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MICHAEL MAREZ
I have been going to Peepers for around 10 years. Dr. McCleerys comprehensive up-to-date knowledge of vision health is impressive. He takes all the time necessary for a thorough eye exam (a rarity for medical professionals these days) during which he patiently answers any questions that I might have. Moreover, his bedside manner is both educational (and entertaining). Unlike another reviewer, I have never felt the least bit of pressure to spend any more than I need to. In fact, I find the charge for exams to be very reasonable and Dr. McCleery and his staff have always been generous with contact lens samples when I am trying to find that perfect fit. The staff at Peepers is friendly and helpful. In short, I LOVE Peepers.
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Annette Jaquez
My mother and I have been patients of Dr. McCleery for over 20 years now. The care and treatment are unmatched by anyone, and I owe my vision to him. He is outstanding in his field, and his experience and expertise are invaluable when it comes to diagnosing and treating different vision problems. The office is always clean and comfortable, and the staff are always beyond pleasant. Instruments and practices are up to date and cutting edge. Even though I have recently moved to the mountains, I will keep making the trip to Peepers because it is worth it to me for the best possible treatment available. Many thanks to everyone at Peepers! Keep up the excellent work.
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Joseph Amram
I needed prescription glasses for the first time in my life! My wife and I went to Peepers Optical based on online reviews and also based recommendation from friends for our new prescription glasses and prescription sunglasses. We were treated very courteously and professionally. The optician Alex was very knowledgeable and thorough. He guided us through our different options and I have to say that, after a few months that I have been waring my glasses, I am 100% satisfied and I highly recommend Peepers. A model of locally-owned small business as far as Im concerned.
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Mary Wilson
I have been coming to Peepers for years! The staff is great! I love it that they know my name! So when it was time for my girls to have their eyes checked it never occurred to me to take them anywhere else. I love the service I get, but it was interesting to see how they were able to offer the same service to my teenage girls all the while making it as relaxing and not scary as possible. My kids do not like going to the doctor, but they dont mind coming to Peepers. I would never go anywhere else!