Category: | Land Rover Dealer |
Address: | 565 Automotive Dr, Colorado Springs, CO 80905, USA |
Phone: | +1 719-302-1000 |
Site: | landrovercs.com |
Rating: | 4.6 |
Working: | 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 8AM–6PM Closed |
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Greg S
My wife and I have been customers of Red Noland Land Rover for over 5 years. We found Red Noland after purchasing a Range Rover from another dealership. When it was due for service we brought it to Red Noland and have never looked back. Even though we had purchased the vehicle from another dealership they treated us like we had always been valued customers. Subsequently we have purchased three Land Rovers from Red Noland, the last of which was an LR4 for my wife last summer. Every interaction we have had with the service and sales departments at this dealership have been nothing but exceptional. Ill review the sales and service separately below. Service: I have owned many vehicles and have had to endure the pain of taking my vehicle in for service at most of the larger dealerships in Colorado Springs at one point or another. Its always been a bad experience full of people who dont value me as a customer or whos only focus is to get cars in and out whether they are fixed or not. From my first experience with Red Noland things were different. The Service Adviser listed to what I needed done, answered all of my questions and was very knowledgeable about my particular vehicle. They accommodated my schedule and I was given a Land Rover loaner vehicle, which I had never experienced at any dealership previously. My wife and I have both worked with Red Nolands service department for both of our Land Rovers and every interaction weve had over the last 5 years has been exceptional. Not even other high end dealers Ive worked with such as Porsche of Colorado Springs have the customer service that Red Noland does. They have even gone so far as to pick up or deliver one of our vehicles to my house or office on several occasions. Sales: After having my Range Rover for about a year we decided to purchase a used Land Rover for my wife and naturally our first stop was Red Noland. The sales staff was just as customer focused as their service department. They listened to which model we were interested in and what type of options were were looking for and were supportive of our search for a used Land Rover as opposed to buying new. We found several candidates that we liked and were given the keys and told to take them out for a drive and see what we thought. In the end the process was on our time table and we found exactly what my wife was looking for without any typical car dealership pressure or stress. The rest of the purchase process from financing to paperwork went quickly and was more smooth than any previous purchase we had ever experienced. They even have a service to get your license plates from the DMV for you as an added convenience. As a result we have purchased two more Land Rovers from Red Noland, each time trading in our previous Land Rover. They have always been fair with us not only on trade in value but the purchase price of the new vehicle. Each transaction has been flawless and each sales person we have worked with has been exceptional. Bottom line, if you are looking for a full service dealership and want to be treated like your business really matters, visit Red Noland Land Rover/Jaguar.
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Ted McCurdy
Was looking to buy a Range Rover from Red Noland. They said that Land Rover corporate policy said that they could not sell out of Colorado. I know that this is not the policy of Land Rover because I have spoken with LR corporation before about this same issue. I cant stand to be lied to and led along and told bull like engine immobilizers that stop your car if you take it out of North America and being asked about exporting and bullshit like that. I just want to buy a Was looking to buy a new Range Rover from Flatirons and worked with Nate Lynch for a few weeks on a vehicle they had in stock. After wasting my time and going through the motions I was told I couldnt buy a vehicle from them because I was out of their area. I have ran into this before with dealers and I have checked before with Land Rover Corporate with the dealers claim that they cannot sell to anyone outside of their area. They said that information is false and that you may purchase a vehicle for any Land Rover dealer. I dont know why dealers do this. But I get sick of them lying to me about this. I Have been trying to buy a Range Rover for a time now and I get this from most of these dealers. Stop wasting my time and stop making up corporate policies that are not real about engine immobilizers and exporting and bullshit like that. I just want to buy a vehicle not be interrogated about your market problems. I am seriously looking at not looking at Land Rover any more.
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Rick Ring
I recently bought a new Jaguar FPace S - Jaguars first SUV - at Red Noland Jaguar Land Rover in Colorado Springs. First of all - I absolutely love my car - it is wonderful! Second - the service has been phenomenal. For one example, when my new license plates and registration were ready - they sent someone down to the DMV to stand in line and get all my stuff so I didnt have to. When it was all ready I stopped by the dealership to pick up my plates and registration. And they even put the plates on for me. Ive never had this level of service before. My sales guy also just called to say there was a software update I should be getting information about in the mail. He offered to pick my car up on a Sunday evening, leave me with a loaner car, have the update installed on Monday, and then return my car to my home Monday afternoon. And I didnt have to ask for this - he called before I had gotten the information in the mail and offered all this service. My previous car was a BMW X5 - which I really liked. And I knew many folks on the BMW team and counted them as friends. They always took great care me. But this level of service at Red Noland Jaguar Land Rover is a new and wonderful experience.
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Donald Uhlir
I can not give this JLR dealership enough Stars and Kudos to Curtis Kincaid. It was the day after Christmas, 100 miles into a trip with 850 to go, when I got the warning, that it was going to be a very slow trip. The folks at LR Colorado Springs, took me in right away, diagnosed the problem but would not be able to get the part until the next day. They outlined my options; assured me, the fault was intermittent and was still safe to drive, or wait until they get the part tomorrow, I opted to drive. Curtis coordinated with my home Dealership to get the part and be ready for me to have it installed the next morning. In and back on my way in under 90 minutes, with a clean car to boot! With over 40K miles on this car in less than a year, I have visited a few other LR Service location. BY FAR, this is the best service facility I have experienced. Thanks for keeping my Holiday travels on track!
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Paul Cook
*** From one Veteran to ANOTHER potential buyer here...DONT DO business with this company.*** They are rude, disrespectful and unreasonable. I have never bashed on a company before nor have I never thought of doing so until now. Note to sales rep: when you have a serious buyer and you ask them what they are considering paying dont be surprised if you receive a low ball a price. Must understand the art of a sale. And once you find out the potential buyer is in the military as an e-5..... dont laugh- hang up and block their email domain without a rebuttal on the price or reason. I am a serious customer wanting to do business and just because Im military e-5 doesnt mean I cannot afford one of your vehicles. Im sure veterans and potential customers can understand my frustrations with this company. Boss or owner if you read this reconsider whom youve hired.