Health First Pharmacy

Reviews 8

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Bob Nellor

Ive been a customer with Health First for several years. I get a special compound for my Dog which is dying of cancer. The shelf life on the medicine is only two weeks so timing of the refill is very critical. Most of the time the prescription is filled on a timely manner but more times than I care to mention the refill falls through the crack. When I call to get status on the refill I get "will get right on it". Days go by and another phone call. This time they have no record of my request. I then get to talk to Mark the pharmacist which has the bed side manner of a rock. He tells me I should take my business elsewhere. WOW! how considerate is this business considering my dog is dying and needs this medicine. I will take my business elsewhere and make sure others dont shop at this business. Im not an isolated case here just read the reviews. Mark should not be allowed to talk to customers. The staff is very friendly though.

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Trish TP

I understand why people would like this pharmacy as well. My doctor recommended this pharmacy. I tried Health First and was very happy with the quality of the product. However, as a customer they could care less. The pharmacist, Mark is so condescending and rude. Its unbelievable that he treats paying customers so badly. Word of mouth is the best local marketing and its unfortunate that some customers are treated so unprofessionally. I have a wonderful doctor that specializes in prescribing compounds and she was shocked with the terrible customer service Health First gives. Save yourself the time and go to Pharmaca. They care.

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A Private User

Mark {the pharmacist } and his wife were incredibly patient , well informed and open to answering every question i had. Their orientation is integrative and they are experts and when i left , i felt that i had found exactly what i wanted and needed - an understanding of what i needed and the supplements that were most appropriate for my situation. A pleasure to receive their counsel and happy when i left that i had my situation well taken care of. Highly recommended and a pleasure knowing them.

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A Private User

My naturopath sent me here with a high recommendation. Ive placed 4 calls over the last week, and for the most part, they are good at their work, with 2 exceptions. The person called Leslie is unbelievably rude, and condescending. Extremely so. I do not enjoy giving a business $300 when surly, unhelpful and mean staff are part of the deal. Its just not ok to belittle your customer.

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Terry Byers

I like these folks well enough, but time with Mark costs like gold leaf - like $240/hour or so. When you go to consult with him, youll be wise to fast forward to his recommendations and spend as little time chatting as possible. OTOH, hes knowledgeable and has a lot of good medical information to impart.

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Nick Thysell

Health first pharmacy offers tons of alternative and natural treatments you may be seeking. Everyone there is extremely friendly and knowledgeable. Every time we visit our children always have a smile on their faces seeing everyone. I consider them part of the family.

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Sharon Stockham

I found everyone who has worked with me and served me to be very gracious and extremely helpful. Having now moved out of state, I still use their compounding services via mail for a prescription I need. Thanks for continued assistance.

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Chris Kantock

Dr Fan is a life saver. My back was really bad, but after coming to see him i feel i feel tip top ! I always tell all my friends and family about how great he is!.

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