Category: | Pharmacy |
Address: | 1401 Galaxy Dr NE, Lacey, WA 98516, USA |
Phone: | +1 360-456-7862 |
Site: | walmart.com |
Rating: | 3.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM 10AM–6PM |
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alysia quinn
The employees are really nice. Even though I have also waited in the drive thru line for 15 minutes before someone knew I was there, I have also seen the other side of things where customers are getting upset with the employees for no specific reason, probably because theyre sick, or in pain, or frustrated with the wait. I have been sick and in pain before and I know how hard it is to NOT take it out on everyone around you. Considering the amount of customers that are mean to the employees, I have much respect for the employees, they have to put up with a lot. So yes, it might take forever to get your prescription sometimes but that just might be because the person in front of you is asking a million questions about their medicine, which in turn holds the line up. However, one of the employees said that she has a hard time hearing so sometimes I have to yell my personal information and I would really prefer not to have everyone know what prescritption Im getting, or my birthdate, or phone number, and address. So, maybe employees that have a hard time hearing shouldnt be working the front. That would be my only suggestion. Other than that, the employees are working really hard to satisfy everyone and it doesnt seem like an easy task.
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Katherine Wilson
They close at (lets say) 7pm. You can bet your butt they WILL BE closed, lights off, GONE at 7pm. If you arrive at 6:45 you will get even worse customer service!!! Which is incredible because I thought their lunchtime attitude was as bad as it could possibly get!!! Oh, as for lunch.... We are closed from 1-2pm for lunch?!?! Haha!! Then why were you still closed at 2:20 yesterday??!!! BEST PART!!! They gave me the wrong prescription twice!!!!!! Good job!!! I had to have my doctor call both times to have the situation fixed because the pill they gave me sent my BP to an unhealthy level and caused me to go into arrhythmia!!! Brilliant! It would be different if it were 1 thing but it seems like every aspect of this pharmacy needs overhauled!!! Absolutely disgusted!!
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Kimberly S.
This review isnt specifically about the Lacey Pharmacy so much as it is an employee that works there. Joline, is absolutely AMAZING. She has bent over backwards a few different times to make things right for me- something I dont typically get when at Walmart. She goes out of her way to make sure that I am able to get what I need, for the best price available. She has helped verify and refund money when my health insurance kicked in- she helped me save a few dollars on a prescription my insurance wouldnt cover the remainder of. She also helped me today- get a refund after health insurance wasnt verified and I was charged for my prescriptions again. You should be very proud to have someone as Joline on your team- I look for her every time I go in!
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Matt Kindrick
I waited in the drive thru for 20 minutes with no respose whatsoever..... went in the store and waited 25 minutes for the people (4) behind the counter to get one perscription.... 2 days after they "lost" it...
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Edie Stillwell
Walmart has great prices and selections