Sears

Category:	Department Store
Address:	100 Westminster Mall, Westminster, CA 92683, USA
Phone:	+1 714-934-7000
Site:	sears.com
Rating:	3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 100

Reviews 23

Natasha Riemer

They will not answer their phone at the large appliance department at Sears. So far, I have been hung up on twice and am letting the phone ring now as I write my review. The prompt was - appliances, large appliances, and then store .....still ringing and it been over 10 minutes. Worst service ever. When I was younger Sears was known for high quality and a great service organization that would go the extra mile to ensure customer satisfaction. Now, they outsource their delivery installations and charge for everything as it is not part of a normal install. Very disappointed and will never shop here again. Too bad Sears- you had a good reputation and ruined it! Sincerely, Frustrated Customer

Tom Sexton

I placed an online order, for store pickup, for a package of 19.2 volt Li Ion batteries for my tools. I went to the Westminster store to pick them up and when I got home I discovered the batteries had been purchased previously, returned to the store and they repackaged them and sold them as new for full price. The batteries both had a date and number written on them in marker from the previous owner. I will never shop online, for store pickup, again. What do you have to do... verify that the merchandise youre buying is new and youre not being cheated??

Mary Ang

Sears in general isnt doing too well business wise so I cant really blame the service I get here. They are really shorthanded and are need of an uplift to the store front. Ive never really had too much trouble finding deals here but when I try to check out is the problem. Sometimes theres nobody to man the cash register and I have to go to another department. Theres a lot of deals to be had here but you have to look. Not sure they will last any longer.

Doug McClements

I used to like this store a lot, but they have really gone downhill over the last several years. There doesnt seem to be many customers throughout the whole store, but there are so few checkstands open, that it takes forever just to buy anything. And, the store looks run-down & dirty... seems like they just dont have the manpower to take care of the place very well.

Tom B

I use to shop at Sears but times have changed... back in the 70s and 80s they stood behind their products... now their attitude has taken the route of "who gives a crap". I would never have thought that Montgomery Wards would have gone the way of the dinosaur. Sears is also on that path and I myself will not shed a tear when theyre gone.

Mike Sanburn

I have always been a fan of Sears. I worked at this location for a few months in 2015-16. Sadly it was difficult or impossible to contact anyone there. Nobody would EVER answer a phone. My schedule could not be accessed online either. I wish the best to the store. There are some great bargains to be found here.

Ali Mohamed

I would never ever apply for any of their store credit cards. I feel like they are fraud. And once you sign up and try to cancel they will never give you the paper you signed back. So please becareful before you attempt to do anything like that

Cathy OBRYANT

Its a shopper friendly place good values at a fair price.The Staff a sears works hard to assist and satisfy customers with the best bargain your rewards can buy.Staff is always friendly and smiling..No matter what you spend

Micaela Nguyen

Theres tons of stuff. Mostly overpriced like their sister store Kmart.. no wonder theres not much buisness and they are closing some... rare occasions, Ill find something affordable

Nusret Yılmaz

Very helpful customer service in the kids department. I couldnt find a item so their associate Ruben shipped it to my house for free!! Thank you sears.

MIKE

is it any wonder why they are going downhill? no customer service whatsoever nobody at the checkstands The old saying money talks and bullshit walks!

John J. Vela

The worst customer service. There is only one open checkout stand on the second floor, no wonder Sears is going out of business soon.

Fredi Brito

The shoe department doesnt know how to answer the phone ive been calling for two days and no one picks up or they hang up on u.

Teri White

Some of their items are good and some are not. It just depends on what youre shopping for along with the price too!!

Eva Orbegoso

.me encanta hay muchas ofertas.

A Private User

Friendly associates were willing to help out even though they were swamped after the holidays