Category: | Outdoor Sports Store |
Address: | 11200 Donner Pass Rd #5e, Truckee, CA 96161, USA |
Phone: | +1 530-536-5200 |
Site: | tahoemountainsports.com |
Rating: | 4.7 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM |
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A Private User
Good prices, bad customer service. I ordered some nordic ski boots online from Tahoe Mountain Sports. They shipped the wrong size, and when I called to let them know, the guy I spoke with repeatedly accused me of ordering the wrong size. I had the order confirmation pulled up on my computer which showed that I had placed the order for the correct size. After a great deal of arguing, the guy finally admitted that they had shipped the wrong size. The correct size was supposed to ship out the next day, but didnt. When I called to ask why they had not gone out, I got the same guy, with the same crappy attitude. When the boots finally did arrive, they were shipped in flimsy shoebox without a protective second box (the first pair were double boxed), which was damaged and the fabric on the boots was stained. I guess that was this guys way of expressing his frustration with my two requests to fix his mistake. I decided to keep the boots since I had gotten a pretty good deal on them, but will NEVER buy from this store again. The money I saved was not worth the hassle.
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Peter Csiba
We were renting full backcountry skii equipment (skis, poles, skins, beacon, shovel, probe) for $70/day. All was ready on time and worked without problems on our lesson and a trip to Tamarack peak. Return was quick, shop responsive on emails. Only bad thing my shoes really made my foot arch really aching (couldnt walk for 1/2min). So just make sure it fits
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A Private User
What an plesure to shop from. I live in Norway in Europe, and the shipping was only 5 days from my order was made. Excelent service when I had some questions, with fast and professional answer. Safe transaction. The gear I bought was half price compare to shops in Norway, so do You live in Norway dont wait to save a lot of money.
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Robert Yoder
I purchased some goods at their Kings Beach store, so happy to have them now in Truckee. Nice store, excellent product line, good pricing and very knowledgeable staff. They will steer you in the right direction.
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Jeff Downing
First time stopping into this local join and was thrilled with the selection of items and advice from the staff. Worth the stop in if you are looking for clothing, shoes, or camping/hiking gear.
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Jon Goldsmith
Awesome techs, sales personnel, and great selection. Best prices to demo backcountry touring rigs - and a good selection of nice skis. New spot in Truckee is nice. Go here!
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Megan Kovarik
Took the Aiare 1 Avalanche course at TMS. Great, knowledgeable staff that went above and beyond to prepare us and offer resources for us to use. Great quality course.
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Stephen Berei
I love Tahoe Mountain Sports. The TMS crew is great. They have great products and the staff is excellent! They also offer awesome events around Tahoe.
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Eli Meyer
Great store, competitive pricing, great inventory. I am so grateful to have such a good store in my little town.
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Dan Ciccarone
Great sports Store. Terrific running gear
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Joseph Stadel
Solid disc golf selection. Good people