Related: | best buy hours torrance |
Category: | Cell Phone Store |
Address: | 17410 Hawthorne Blvd, Torrance, CA 90504, USA |
Phone: | +1 310-542-7755 |
Site: | archtelecom.dealer.sprint.com |
Rating: | 4.3 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–6PM |
MO
Motahir Khan
The sales reps in this store needs to learn not to lie to the customers when offering plans to customers. Knowing little about the plans and try to sell by lying is not a good idea. I suggest everyone who goes to this location of sprint. Watchout from the sales persons who goes extreme to offer the plans. Just read all the plans and dont let them dictate you. Salesperson name dominic lee has to learn how to deal with customers and dont lie about making bills lower and offering false plans. When ever anyone wants help. Dont take help from these sales reps. They first should learn about all the odds of the plans before offering and dont just lie to customers on purpose.
PR
Praise the Sun
STAY AWAY FROM THESE CROOKS!!! Do yourself a favor and go ANYWHERE else but this store. The workers in this place are the worst i have encountered in a very long time. They are eager to take your money, but if theres a problem, they will give you the worst attitude you can think of. The sales rep, Rodney Atwaters, gives you a smile but stabs you in the back when it comes to helping you with a problem. We came back to make a return and they were suppose to refund us our money, but its been almost one month to the day and they keep giving us excuses. Such terrible people and so unprofessional. Just stay away from this place.
J
J Martinez
Your Sales Lead Dominic L. is by far the worst customer service rep I have encountered. I thought MetroPCS had the worst reps, well thank you Sprint for proving me wrong. He was incredibly rude and made the worst remarks without any solutions! Definitely porting out of this garbage company! On my way out Ill be sure to let your corporate headquarters know of the horrible customer service your store provides.
VI
Vi1xoird 28
This is by far the best Sprint Store I ever visited! The service was A1. They backed up all of my information and ensured I was satisfied. Dominic is very thorough, and Carly was super sweet. The manager came to check on my experience and gave my daughter a balloon, crayons, and a coloring book! My bill is cheap with UNLIMITED EVERYTHING!
SE
Seth Kao
Came in with phone issue, rep took care of the issue even though they were not a Service and Repair Center. Looked over my plan and let me know of an amazing Promo.. $15 for Unlimited Data along with free Tablet.. happy customer and definitley will recommend... Shout out to Patrick for tge great vustimer experience you provided...
LE
Leavy Rey
Got my new device from Mony and gotta say, he has great patience as I know asked a lot of questions that would annoy most... but he took my barrage of questions and answered every single one while managing to get everything done in a quick efficient manner. Gonna come back and upgrade my other lines with him. Five star service!!!
SU
Susana Lopez
Came in here to get a business line, we were lucky enough that there wasnt a line and everyone was so attentive to us… Rodney helped us, gave us so much information, broke down the numbers for us, and made various suggestions. Happy with the service happy to be a part the Sprint Family. Thanks Rodney
CH
Chan Ung
Felt like I needed to give these folks there due credit. Amazing service from a well mannered group of sincere young sales folks... Liked how they gave me different options and made recommendations that best suited me. Thank you for making me love my service even more.
RA
Ray Shepard
The manager shalonda was amazing gave me conversation played great music even gave me buy one get one for my mother who had att on the S8 Dominic set up my phone transferred everything from my s5 to my new s8 great service
MA
mamari anderson
This is the best experience I have had after being with sprint for 20 years and dyichi did the layup and Daniel did the slam dunk and was assisted by Patrick and Shalonda and overall they did an excellent Job.!!!
BO
boun lim
Recieved great service from this staff... felt very welcomed... rep was very quick and efficient.. would recommend this location instead of the other locatio ln down the road... youll thank me later
RU
Rude Boy
NOT AN ACTUAL SPRINT STORE...just an authorized dealer. They will pressure you with shady deals. Dont forget, you can always walkout and dont sign anything until youre absolutely certain.
GR
Gregorio Alvarez
Walked in the store with my wife just to look at phones . Upon entering i was greated by eric . Long story short he gave me a nice deal and ended up switching over .
DJ
djamel benfattoum
The worst service that I have never had at this store, the team wasnt friendly at all, I felt like they dont know what they are doing! Even one star is too much.
SH
Sharoni Little
Dominics service was outstanding and he assisted us with various issues. As a long time customer this was an outstanding reminder of why I am a Sprint customer.
DA
Davdi Alvarado
Rodney and Shalonda gave me great service definitely come to the store and get a great deal. August 6 2016 its going to be cracking in the store so come down.
BE
Bex P
My samsung caught a virus and the whole team at this location helped me get rid of it and get all of my information back!!! Thanks!
KH
Khristal King
Customer service was excellent. Lead sales representative Erick Salas was very helpful. Customer service is A+. Highly Recommended!
RO
RosieFranco Franco
best customer service! all new staff who welcomed me and was personally helped by Brandon Smith 100% customer satisfactory!!
SA
Samir Arous
Erick was out of this world , very fast and vast knowledge on everything . Excellent services. He is the one you want .
SH
Shannon Boyer
Very helpful reps. Know their stuff. Suggestions were helpful and based on what they could see I previously purchased.
DO
Doug Rodriguez
Great service , very knowledgeable staff. I was assisted by eric ,made the experience wonderful
AN
Andres Rodriguez
Outstanding service , quick and easy . Eric was extremely knowledgeable
TA
Taylor Taylor
Shalonda helped me put my pics on my SD card! Shes great!!
RO
Roberto Farfan
Shalonda helped me with ny Facebook password! Wonderful
MA
Martha Craft
Great service , erick was very patient and helpful
DA
daniel barela
Absolutely amazing service from Jacob ruiz
PU
Punkyn Pie
Shalonda and staff are wonderful!!!!
VI
Virgil Somegustava
The staff is absolutely wonderful
AR
Arsho Sormani
Thank you Jacob!