Regan Motors

Category:	Used Car Dealer
Address:	1282 Newbury Rd, Thousand Oaks, CA 91320, USA
Phone:	+1 805-716-3071
Site:	reganmotors.com
Rating:	3.4
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–5PM

Location

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Leaflet

Photos 46

Reviews 11

Dale Allen

I went in on 8-2-16 to look at a car that I saw on line. I instead found another vehicle I fell in love with. I asked about it, and the sales person kept wanting me to take it for a drive, however, I wanted to do a bit of research first. The next day, this would have been Wednesday I called the sales person Antonio, and informed him that I wanted to schedule a test drive to take it to my mechanic in Moorpark. It was clear that he did not seem happy about this, but I told him that if everything checked out I would be buying the car that day. he repeated the appointment and I set this up with my mechanic. I arrived at Regan Auto at about 12:25PM, I said between 12-12:30. There was no one anywhere to be found. I paced and walked around the showroom till after 1pm before another young associate showed up. I tried to talk to him, but he was preoccupied doing other things, and basically ignored me till I followed him out into the lot and attempted to get him to help me...He said he would call Antonio, and he did, and I could hear him over the phone calling me an "old man". then without any feeling he told me the car was "pulled", it took me more digging to find out that meant someone else placed a deposit on the vehicle, that morning. They could not call me, they could not inform me...They could not ask the other person to wait. They opened at 10, I was there at 12:25...2.5 hours. I get one day off a week, I did this on my day off working to coordinate two mechanics and everything I need to do, for what, to waste gas, and 45 min driving to be left with nothing. I feel disrespected, degraded, and used. I wonder now if there was something wrong with the car which they didnt want me to find out. I feel that from the on set, they did not take me seriously, even though I worked to get the cash to buy the vehicle out right if it passed muster. I would not want to subject others to this type of unprofessional treatment. And I would have had no problem placing a deposit if asked, but again no one thought I was serious.

Reece Barnes

I was referred here by a family member, who has purchased vehicles here in the past. I was not disappointed. I worked with Antonio who was very personable and friendly while still maintaining his sense of professionalism. He worked with me on some of the minor cosmetic issues you would find on most used cars; Dents, cracks, tire wear, ect. I did not feel hassled or hustled. I was free to browse the vehicle I was interested in at my leisure without any being hovered over or given the excuse "Its a used car" for every minor cosmetic fault I found. The vehicle itself runs excellently. They have an in-house financing and they are willing to work with you. Overall a nice small used car lot, but I feel with time will grow as long as they maintain the standards I experienced. For anyone reading this who is considering visiting here: You get what you give. Go in with a good attitude, be friendly and patient. That is what you will get in return. Just like you would not to feel disrespected or strong-armed into something neither would they. Have a realistic idea of pricing. For Regan Motors: No business is perfect and you cant grow without a little criticism. My only 2 critiques would be more staffing and better parking. I think Antonio was the only sales associate on the floor so he was busy handling my sale while trying to talk and deal with others AND deal with whoever was doing maintenance and detailing the vehicles. However, he still managed very well. I may be mistaken, but that is just be how I perceived it. The second issue of parking; I was not sure where customer parking was and all the spots up front were taken, I ended up parking in the back in the sales lot. Was somewhat difficult to find a place.

roxanne choate

So me and my brother went to look at a car that was posted on there online web site for $1695 we test drove the car ran his credit to get the car the sale guy explain to us that the price was a mistake wtf is that about has the owner ever heard of false advertising!! Not willing to accept his mistakes and honor his price that he posted. We spent over 2 hours looking and we left with nothing.. the owner should have honor that price the car is old anyway and it was only worth 1300 on Kelly blue book!! Very disappointed!! Dont trust there prices online it might be Worng even!! Dont go here!!

Alyssa Barnes

I love, love Regan Motors! This place is great for used cars. Ive bought 3 cars from them in the last 2 and a half years and they are all still running great. Love how they dont pester you for sales. They give you space to breathe and paruse the cars and ask questions when you need to. Antonio is awesome, hes helped us for every sale. I recommend Regan to everyone I know. They have in house financing which is fantastic and they really work with you if you have any issues at all. I cant wait to pick up my F-150 tonight! Keep up the great work, guys!

William Villanueva

Experience in purchasing car was good. Car I bought was decent. Price was good. Service was good. I was even thinking of purchasing another car from them and even told my brother to get his first car from them. Turns out they do NOT report to your credit. I was specifically told it was going to help my credit by Antonio, and was lied to my face. I was explain why they dont report, but that still does not excuse why he told me in the first place. Too bad I really liked the place.

A Private User

used, it would be ignorant to expect Perfect. However, I did get the perfect car for me and for my money from this dealer. These guys have integrity and never tried to sell me a car, they helped me make the best choice. I highly recommend them, or at least just go by and see the cool variety of cars.

Emmett Brown

Great Dealership to work with - I live out of state and bought the car site unseen. It was shipped and had one problem - they agreed to fix it right away - thats unusual - I would buy another from them in the future.

Austin Williams

I had the best experience buying a car. I was on a budget and they really worked with my situation. Everyone was friendly and more than patient. Thanks again!!!

A Private User

i bought a problem! the battery died, timing belt need to be changed and even the fuel tank is oil leak! i want to refund!

Classic Sail

They did a great job for my daughter buying her first car.

Leslie Ortz

Very nice & friendly