AT&T
| Category: | Cell Phone Store |
| Address: | 5827 Rosemead Blvd, Temple City, CA 91780, USA |
| Phone: | +1 626-237-0505 |
| Site: | att.com |
| Rating: | 2.8 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 10AM–7PM |
Location
Photos 14
Reviews 24
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A Private User
needed to talk to a manager since they could not help me over the phone and needed paperwork proof Walked in, told it would be a few minutes. Waited 10 min and asked again on wait. Greater went and checked with manager, came back and told me 2-3 min. Waited another 10 min. Asked again. Was now told it could be another 20 min. WTF This was after receiving horrible service over the phone and forcing me to make a trip in that I did not want to make. My experiences today have pushed me from a decade long customer with a question, to someone who is now actively trying to break away from ATT to switch carriers. That is if I can ever speak to someone to ax my plan
A
A Private User
If I could give it zero stars I would. What a joke of a company just looking to rip off its customers. Never use AT&T unless you wish to be flat out robbed. My dad recently died with an unpaid phone bill, and I need to unlock his phone. I have been to 3 different AT&T stores with his death certificate, and only to be pushed to another one because no one seems to know how to help a customer unlock a phone. The guy at this specific location even held up the unlock screen that needed to be filled out on his iPad and refused to help me unlock it in the store. What a disgrace.
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A Private User
Went there on Saturday, 7/15/17 @11AM. Told the agent what I wanted and was second on the list. Agents were serving other customers. One of them finished with a customer and it was my turn, but this guy kept talking personal things without caring for other people waiting!! The manager acted like an arrogant idiot!! He went to help other customers when it was my turn!! After waiting for one hour, I was told that the phone I was going to buy was not in stock!!! I dont know about other times, but this time this manager should go and get another job!!!
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A Private User
The sales rep Kevin was great. The place is amazing at helping. Got me out of a lot of bad things with T-mobile. Saved me a lot of money and appreciate all the help he provided. The service is 10x better then T-mobile and everything works. Thanks for everything setting up my shared plan.
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A Private User
Worst store ever! The sales person asked me to buy the iPhone 6 and opened one extra line which I dont need...charge me extra $50 dollars on my phone bill. I will never ever go to this store anymore! They were trying to rip me off! I wish there is zero star to grade them!
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A Private User
The best ever after driving 2 different branch ( Lake and Foothill) . The manager and the sales man name Brandon goes above and beyond helping us. Great job .. friendly and helpful !!!
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A Private User
Spent 33 min waiting, another 20 min talking about features I need, etc, then found the phone I wanted....But they were out of stock on that model...
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A Private User
They are as helpful as AT&T will let them be. But the carriers logic is purposefully confusing so then can squeeze out every last dime.
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A Private User
lazy... told me they close at 6:30pm but I was at the door at 6:00pm and they wont let me in. telling me the system has shutdown...
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A Private User
The worst service on the world,I never see service like that,worker blabla each other,customer waiting doesnt care,
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A Private User
Always have to wait forever and only like 3 people work here to stand around and stare at each other do nothing .
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A Private User
Store Manager Allisa has no MGR skills, rude, and unprofessional. Would never go back to this store!!!
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A Private User
服务热情 ，帮我免费换了小卡。
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A Private User
Bring a pillow and a blanket! You can catch a nap while your turn comes up
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A Private User
The worst store AT&T has. I waited more than two hours for a SIM card!!
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A Private User
always cheated ，worst service in the whole country.
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A Private User
Nice friendly staff. They take time to help you.
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A Private User
I waited 25 minutes and decided to leave.
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A Private User
Waiting for 2 hours for the service ,
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A Private User
Great service and amazing atmosphere
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A Private User
Suki did the great job and service
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A Private User
Dont believe a word they say.
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A Private User
Speedy response
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A Private User
Very helpful.
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