Category: | Print Shop |
Address: | 2400 Bridgeway, Sausalito, CA 94965, USA |
Phone: | +1 415-331-2093 |
Site: | local.fedex.com |
Rating: | 2.1 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM |
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A Private User
Wow. So I had a box that needed to be shipped to an address. Nothing complicated. I actually walked by the Post Office and thought "naah...Ill be stuck in line there, Ill just go to Kinkos and ship it FedEx ground". Without naming names, the guy behind the counter would have tried the patience of the Dali Lama. Im all for employing the differently-abled, and I could tell that he was trying, but I couldnt help feeling that my life was slipping away while this transaction slowly crept forward. At one point I filled out the paperwork and put it in front of him, and we both just stared at it silently for a good ten seconds. "So," I asked. "What happens now?" You could hear the copy machines humming. And then the engine of the FedEx Ground truck starting up and soon driving away. Its worth mentioning that there were two customers ahead of me with packages to ship, and the mood was grim in that store. When I came home I started to tell my wife about this unreal experience and she stopped me immediately. Shed gone in to buy two cards at this Kinkos and having an excruciatingly slow experience with the same guy. Its not the fault of the guy whos just not capable of doing his job, but of management for putting him there and not confronting the problem.
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A Private User
When this place was Kinkos,, it was great. All the local businesses and service people and ordinary customers relied upon it. It was full of people happily and quickly doing their paperwork, digital image work, and publishing everything from cards to giant banners, menus to business brochures.It was an especially great place for self-publishing your own business cards fast, cheaply, with professional results. There was a skilled and talented desktop publisher on hand to help you with the state-of-the-art computer publishing applications. How FedEx could screw up such a great and much-valued community service so fast is astonishing.
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A Private User
Kinkos was vampirized by Fedex....which started replacing non-coporate type, relaxed employees who projected the same attitude as do staff in a non-chain bookstore, you know, the kind of place where people were willing to talk about books, with drones at the bottom, droids at the top. Now, FedEx has the lobotomy in place and the glazed look rules. Still, if you peek around, you will find a few endangered species managing to survive under the fluorescent sun.
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Jeff
I use to love this place, but now its a DUMP! The place is filthy, the machines are always busted, the paper trays empty and supplies are never to be found. What was once a great place to get a little quiet and finish up your project before shipping it off, is just the opposite now, an exercise in futility.
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bryant ho
I just called their office to see if a package had made it to them. They put me on hold for ten minutes, and then they picked up again and then hung up. my package is late and the status online just says pending.
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Ruouaa Alhakim
I hightly recommend this location The assistant manager and all the other staff are very sweet and passion they really take their time, I was really happy with my business cards they did very well. Thanks
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Ron Lussier
I go here when my soul is flying too highly and needs to be grounded in the grim dismality of everyday life, the hopeless soul-deadening wait in hope that someone will care, when in reality no one does.
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Ann Gusiff
Ive had several good experiences with various staff members here. Theyve been helpful, efficient and professional. Ive received courteous service each time Ive done business there.
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Michael C. Jenkins
They handled a rush business card order promptly and with expert service. They were friendly and helpful despite my lack of planning! Thank you guys!
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Ben Kamber
Evil and rapacious to charge $12 to scan 4 pages and waste 45 minutes of time doing so.
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A Private User
They have done great work for us.
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João Streibel
Nice people, always helpful.