Category: | Tobacco Shop |
Address: | 608 Mendocino Ave, Santa Rosa, CA 95401, USA |
Phone: | +1 707-526-4997 |
Site: | citrussmokeandvape.com |
Rating: | 3.9 |
Working: | 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–10PM 10AM–10PM 11AM–8PM |
MI
Miranda Mee
Gone here probably a couple dozen times over the course of 5 years, and every time its a less than pleasant experience. The employees are rude, pushy, and have poor professionalism. Ive easily spent 20 minutes simply waiting to get the store attendants attention because she was too busy gossiping with her co worker. Yet I kept trying to give it a chance. But the last time I went there was enough to make me never come back. I went into the store to make a 15-25$ purchase. I was the only customer there, yet was ignored as if I was the store attendants friend whod just come in to kick it.... I was told to wait while the two store attendants finished their personal stories. When they were ready to help, they were nonchalant and unconcerned. For an unmarked product, both of the workers literally made up 2 outrageously different numbers. The attendant than quickly changed the subject back to all the products they had accidentally broken today, and laughed it off. I felt as if I was the one being rude for interrupting THEM. At the end of it all I ended up paying about 40$ for the items, was ignored, then quickly shuffled out the door. Terrible experience, will never go back there, nor will I suggest this business to my friends and family.
QU
Quentin Varner
Awesome customer service, and great flavor selection. You can also make your own custom flavor if you want, just let them know each individual flavor you want combined, and they make it for you for no extra cost. Making your own flavor is cheaper than buying a brand-name product. The prices compared to other vape shops I have been to are just the same, if not lower. Ive been to quite a few vape shops, and its rare to come across one that keeps me coming there. Highly recommend this place.
AL
Alyssa Rieden
Do not go here! Almost every atomizer you buy does not work. I bought a pen from them that did not work at all and they would not exchange it for me, theyy told me i had to go through kangertech themselves but never gave me a good number to actually contact them. Also Their juice prices are outrages, its all a scam
TO
Tony Greene
Fast and friendly service. They have a solid selection of E-Juice flavors, which was my reason for visiting. If you are looking for Vaping hardware, I would go elsewhere but they do have a decent variety of traditional and medicinal smoking accessories if thats what youre looking for. Overall a great experience.
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Garrett Murillo
You should hire new people, they are rude and when i called n ask if you guys stay open till ten pm like it says on your hrs on google she told me we close at 9:30 pm with a bitchy attitude, you will never see my money spent here...
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Maiy Maiy
I had a party foul and needed to replace it FAST and on a low budget, the two boys were awesome. I think the prices are VERY fair, i buy my kanger coils there 6 bucks, they are priced very ncely
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Will Henry
I love this place! Probably the nicest people Ive ever met. If youre looking for great smoke and vape ware, or just a great conversation, this is definitely the place.
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Rachelle Steinwand
Awesome staff, they helped me pick out a great vape and mix my own flavors and gave me the best deal too! I will definitely be back for more
AN
Andrew Wagner
Great selection of smoking, and vape accessories, knowledgeable staff with friendly service.
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joe ferretti
very unfair prices by far.... HOW CAN U SAY THEY HAVE GOOD PRICES..... THEY DO NOT AT ALL
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Jlyn Gordacan
This is not a good place. They sell Chinese knockoff products. Beware!
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Sid Reseburg
Very friendly staff big selection of Every thing they carried.
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JohnRobert Fox
Best environment for a smoke shop in town.
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Deep Subedi
Very unfair prices. Bad customer service.
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Rojelio Gallego
very helpful staff
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Thomas Doyle
Good assortment
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Tricia Batter
Great place!
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dan degani
Hooked me up