Category: | Tobacco Shop |
Address: | 2615 Portland Ave E, Tacoma, WA 98421, USA |
Phone: | +1 253-627-4179 |
Site: | warpony.com |
Rating: | 4.3 |
Working: | 9AM–9:45PM 9AM–9:45PM 9AM–9:45PM 9AM–9:45PM 9AM–9:45PM 9AM–9:45PM 9AM–9:45PM |
CO
Colleen Thompson
Ive had the worst experience today came in before work and ordered my 32ounce white chocolate blended coffee the first one the woman made she didnt put the powder in even after I mentioned to her she didnt use the container she prepped she still handed it to me and I returned it back and pointed out the one she prepped was still on the counter . This mustve upset her as I had to sit there while she helped 5 others as I was waiting as she was making my drink she proceeded to dip her hands in dirty sink water to wash off her hands which was the same process she used to wash off the lid for the blender she dipped it in the dirty water and put it directly over my drink without rinsing off then handed me a watered down horribly made coffee I pointed out to her that its supposed to be thicker and she was flat out rude to me I then asked her to check me in I told her my number and never recieved my conformation text . WAS NOT HAPPY WITH MY SERVICE AT ALL I COME IN BETWEEN 4 TO 6 DAYS A WEEK FOR CIGARETTES AND COFFEE AND THIS ISNT THE FIRST TIME SHES BEEN RUDE TO NOT ONLY MYSELF THERE WAS TWO OTHER PEOPLE BEHIND ME THAT REFUSED TO GET COFFEE FROM HER AND REQUESTED ONE OF THE OTHER GIRLS WHICH SHE REFUSED TO DO ALSO ........FYI THERES A GUY THAT WORKS THE GRAVEYARD SHIFT THAT REFUSES TO MAKE COFFEE BECAUSE HE DOESNT LIKE TO MAKE THEM SOMETHING NEEDS TO BE ADDRESSED
SA
Samantha Wetherbee
This is an update! Not only did the chick with the red hair give me the worst customer service i have ever experienced but i called today to see ifnshe was working. I like everyone else but the person who lied to me on the phone. I have no problem going there is she is not working at the time but to lie to a customer about it is just wrong. I want to speak to the person the managers report to but was told no. Apparently the main manager is the boyfriend of the chick with the red hair. Im pissed. They need to work on their customer service. So if your the owner please find out a way to get ahold of me. I really would like to speak with you about your employees
AM
Amy Frazier
Use to love this shop. Have been comung here for 4 years spent hundreds here. Sat in the drive threw with a screaming sick baby and i had 3 dollars in quarters and the girl really told me I had to go inside that she want to accept my money through drive thru really told me I had to go inside that she went accept my money through the drive thru so that I had to you a unblock my sick baby and go inside that made me late for work I will never go back to work honey the customer service is bowl this should get the people back of the you so actually care about their customers instead of the people that Ill come all f*** what are you come or not
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Camren Baxter
Dont know what Samathas problem was. Went there last night around 10:20 and the girl with the red hair was working and she was fast and polite. Maybe people shouldnt tell other people how to do their job. Its a busy place they might of had people in the lobby. Every time I go there theyre always really nice and cool. They literally have the cheapest price I can find in Tacoma.
TI
Tim Bull
Good prices, not a long wait. In my expirence i spend more time at a gas station or smoke shopping waiting in line than here. They have good customer service that is fast. Now not all customers are quick, but never had any problems here. There is a trive through and a walk in POS which I like because i cant drive, but sometimes get rides.
DE
DellSell Hicks
The war pony is normally a efficient place to go for smokers and everything tobacco users to save money. In the mornings the line for the drive thru is short quick, in the afternoon is fairly crowded but the wait time is about 7mins in the car; my longest wait was 9mins on a very very crowded day because war pony is so popular.
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PDusty
Get my smokes from here every week. Everyone seems to know me and prices are good. Just wish the lot was bigger cause the line can get pretty backed up. Also I would consider getting the pan handlers off the property, they are always at my window asking for money or cigarettes Everytime I come and it gets a bit uncomfortable
CI
cindy fisher
I have called the store at least 6 times to order NOW 100s. Really nice folks who work there have ordered every time I call, but new owner wont get them in. Too bad, because I did like the store. I guess Ill have to find a store that wants my business. Thanks to the staff who tried to help me, C.F.
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rob plogger
Have been happy dealing with them in the past but after tonight I will be going anywhere else. Pay with a card now she has me sign on tablet, no problem if its at the right angle, ask her to turn it and she says NO. Lady needs better people skills or a job not involving customer service.
JA
Jacob Meyer
I was denied service because of incompetence from the cashier. I tried to buy a piece for a water pipe through the drive through but she just gave me a dumb look and told me to come back later. I called the day before to check if I could buy pieces of water pipes through the window
D
D Nordlund
Convenient location. But was treated very poorly by the young man who was attempting to help me. He was very hesitant to allow me to actually hold the product I was inquiring about. Go to Baby Zacs Smoke Shop! They are always friendly and helpful! And cheapest on the Rez!
DA
Dawn Stone
This is my favorite place to buy tobacco products. 40 bucks buys all the loose leaf tobacco and tubes I need for the month. The workers are friendly and I am in and out quickly. Thry have a drive thru in case I dont want to get soaked on those rtainy days!
BR
Brenda Johnson
Their prices are great as any Indian owned smoke shop but their location makes it really hard to get out of when there is allot of traffic. Not many spots to park and drive thru is always long and takes a long time to get through.
BR
Brion Alex
Great stop! Except for one visit i had. The woman servicing that day was talking to me and would not turn in my direction. I simply told the woman ( you should turn and great your guests). She did not respond to my statement.
KA
Kaile Reames
GGreatplace to get smokes but they need to put one on 176th and canyon.. Good prices i do miss a couple employees that dont work there anymore but glad that not all the cool people are gone i drive all the way from puyallup.
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BC Simonsen
Sold me a slightly different product than asked for. When I tried for a full replacement, they said that part of my order had a partial tear in its seal... No exchange. Live & Learn... No more trades from This paleface.
KY
Kyle
Best place for tobacco, period. Its extremely cheap and the people working there are pretty awesome. The line can be a little ridiculous and the drive through is kind of silly but well worth the savings.