Category: | Cell Phone Store |
Address: | 3110 Main St #100, Santa Monica, CA 90405, USA |
Phone: | +1 310-396-3284 |
Site: | t-mobile.com |
Rating: | 3.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–6PM |
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Brooke Ellis
This store is a hidden gem near the Venice Boardwalk. I had a really pleasant experience here and I was greeted immediately upon walking in the door. I expected the vibe to be laid-back considering the area, but they were very professional. Jennifer was especially helpful and she answered my multiple questions. She definitely made the experience of choosing a phone and setting up my plan fast and easy for me. I highly recommend this location, and Jennifer deserves a raise!!!
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Carroll McEachern
Online, NIGHTMARE! Spent 3-1/2 hours calling, being left on hold, and 8 or 9 different people gave different answers, so I had to keep calling in. Spoke with a manager and was told the sales dept. would take care of me, but that did not happen. Still dont have a phone, ready to change companies. My phone died in the end... may be its a sign!!!
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Linda Arvanites
Very grateful for the prompt, courteous assistance of Aaron with the indecipherable situation (to me, not to him!) of a hung-up call. Happy that each time Ive gone to this store the patient staff have helped me with the technical maze of learning to use a cell phone, and today was another instance of that.
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Matthew Currie
Disrespectful millenials. Go to a different T-Mobile if possible.
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Pablo Rivera
Great customer service
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Eyal Aharon
good store