Category: | Sporting Goods Store |
Address: | 3121 Wilshire Blvd, Santa Monica, CA 90403, USA |
Phone: | +1 310-453-1747 |
Site: | big5sportinggoods.com |
Rating: | 3.7 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9:30AM–9:30PM 9AM–9PM 9:30AM–8PM |
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Kevin Christ
This is a pretty good sports store with a good variety of sports equipment at decent prices. Is it great?...no, but its good. I needed a few different athletic and sports things, and I was glad to find that they had everything I needed...the back roller I wanted was even on a good sale. I would have normally given it 3.5 or 4 stars, but almost all of the other reviews on here are so unbelievably whiny and ridiculous, that I felt it deserved to have its average bumped higher. To the person who got the wrong shoe size...why didnt you check the shoes yourself? Its not some boutique shoe store where they cater to you and place the shoe on your foot while you sip a mimosa...take some responsibility and initiative for yourself. And for the person who whined about getting disconnected on the phone...$#!% happens, STFU. Maybe they had 3-4 incoming calls and accidentally bumped you...happens all the time at many places. No reason to leave a vindictive 2-star review for a simple mistake, and you obviously never bothered to get back on the review and follow up. As for the other people who just made generic comments about being rude...since you couldnt leave any actual description about why you didnt like them, Im sure you had some ridiculous demand about wanting to return muddy shoes or something that they wouldnt accommodate. If you want exceptional customer service and a first-class shopping experience, go to the Promenade or Beverly Hills. If you need decent running shoes or some other generic equipment for an okay price and dont want to drive far, Big 5 will do fine.
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A Private User
I got 2 stars in because I havent been there yet. I was just on the phone with them though and a good 5-7 minute wait and---------- I got disconnected. The guy on the phone put me on hold to look up the price for an air mattress pump. So I dialled the number again and this time a girl answered. I told her I was on hold and got disconnected and she said, "were you calling for the air pump?" then gave me the price for it. I wondered, were they making out there or something? Anyway, Ill be down there in a few so when I get back, it could be a star or two less, maybe. Well see.
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John Iacopino
It took me over 45 minutes to buy an airsoft gun. I expected to be in and out of the store in just a few minutes, instead I had to ask an employee to find someone to show me the airsoft guns and then waited for over a half hour just for someone to come unlock the cases, who knew nothing about the products and didnt even know which key to use or where the co2 cartridges were and then they couldnt figure out how to charge me. I dont know how they can sell real guns here. At least all the people there were nice.
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Koren Kordes
Plenty of parking available and a good selection of items given the size of the store. Minimal selection of bikes however there is a pretty healthy selection of camping and fishing gear. Excellent pricing on a variety of shoes. And theres usually a coupon or promo code available online.
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Dani Vierra
The parking lot is large which is really great. The store is too cluttered and feels chaotic. The lack of organization is very frustrating and the employees dont seem to have any idea where products are located. The brand selection is not great either.
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Rich Kim
great to have one of these stores close by... store seems a bit cramped and very unorganized but with a 20% coupon good for already discounted prices... its worth it to have to rummage through the mess...
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Les Wight
Only choice for sporting goods on the west side now that Sports Authority and Sports Chalet are gone. Not near the selection or organization of those other stores but it will generally do in a pinch.
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A Private User
Horrible Customer service, called the store and it took three people to tell me if they had any air mattress on sale and hot much they were,then they hung up on me!
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James Corsbie
Their fanny packs are a perfect fit and cheaply priced. Their shoes are great and on sale often. Read the newspaper ads for their frequent sales.
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Marco Acosta
Has for the most part everything I look for only thing is usually I have to look for someone to help me find things as they move things around alot
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Jacob Eggers
Decent place to get sporting goods, though they arent organized particularly well, and dont necessarily have the best selection.
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ramiro irra
Muy buen lugar para comprar artículos deportivos
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Angel Aviles
Didnt have the equipment I needed (navy baseball pants) No one on the floor to help... Basically no service at all...
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Alec Talan
Its got the essentials, but if youre looking for high end or speciality products, you might not find them here.
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boopbop
Employes are there to help you around every corner, this place is awesome youll get lost in all the fun!
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Tim Emerson
Big selection of items with some of the best sale prices on athletic shoes Ive ever seen
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Soomin Kim
Sporting goods in Santa Monica, I bought a yoga matt and a baseball bat a few days ago.
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Joel Jacobs
Its Big 5; you know what to expect. Low prices and acceptable quality, weekly deals.
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Tosh Hostetter
Two story Big 5. Helpful staff. Found all our cheap snow gear in one place.
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Danny Avalos
Great place to find affordable sporting goods and they always have sales.
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Luvie Cone
The employees were very helpful and the prices were very affordable.
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Lawrence Levee
Nice store but can be disorganized at times as far as checking out
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Kenneth Magnone
The best place to find any kind of sporting or camping equipment
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Carolina Romero
Buena atención
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Richard Jory
Smallish store thats great for last minute game day purchases.
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Pete Aspeitia
Had a return and Exchange and it was done very well thank you
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Dodger Blue
Its usually quiet, the staff is very attentive and friendly.
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Daman C
Great deals, friendly staff but not organized and cluttered.
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Dragi Popovski
Nice store, very well supplied for all the sports possible.
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Alex Barbeaux
Great service. Customer service are extremely helpful.
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Eric Greenwood
Lots of people helping and everyone is really friendly!
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Maurice LaTier
The prices were okay and usually found what I needed.
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Nghia Tran
Found what I wanted. Big store but lots of clothing
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OLIVER BURGESS
Very helpful and full of everything you could need.
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michell m.
Great location easy parking great sport selections
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Dawson Crop
Service was friendly but understaffed. Good deals
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Lo Amelia
Staff is courtis and there are some good sales.
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Pete Bilet
They always have what you need in Sporting Good
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Adam T
Nothing out of the ordinary, just a sport shop
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Rick DeNoyer
Had what i needed, staff kinda unprofessional
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Calvin Kim
Broad selection, but somewhat disorganized.
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William Fair
Wide selection of items, overpriced.
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A Private User
Just so rude. Never want to go back.
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Morena Vanegas
Very very good cashier really good
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Daniel Kamerling
This Big 5 can feel cluttered.
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Dominique Rigby
All i wanted and so much more.
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Will Hampson
great price on a cornhole set.
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Yihao Yang
Cannot even process a return.
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veronica flores
Not a good costumer service
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Eyal Aharon
Good selection and prices
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Joe Martinez
Friendly and helpful
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Vivek Kothari
Good variety and prices
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Scott Roewe
They have what I need.
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Coral Margarida
messy but well stocked
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Dmitriy Pomortsev
A lot of sports stuff
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A Private User
dude, its a BIG 5.
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A Private User
They gave me a knife
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Ray De Pan
All u r looking for
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Izzy&Saiya
Found what I needed
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Latrice Elie
The best deals
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Steven Beebe
Easy access
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Trent Fawvor
Good shoes
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Porschen Hund
Gre8 deal
JA
Jaquelin Rojas
Good
RI
rick angres
Good
MA
Matthew Shams
Good