Category: | Sporting Goods Store |
Address: | 4343 Sepulveda Blvd, Culver City, CA 90230, USA |
Phone: | +1 310-397-0645 |
Site: | big5sportinggoods.com |
Rating: | 3.3 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9:30AM–9:30PM 9AM–9PM 9:30AM–8PM |
AN
Angelica Tamayo
If you are looking for good service then dont dare to come here...Just walked out of this store and I will never return. I came to return a pair of shoes that came messed up ..first of all no anyone is trained to do returns, they need a managers approval (whatever)...The associate kept calling the manager thru the mic and the manager no where to be found....Then they asked Dorian? If he could do a return..this lazy idiot, is rolling his eyes and thinking about it (like really? And then these type of idiots wonder why they dont have a job and live off food stamps)...Anyways, after giving it a thought the idiot came to do the hard work of just putting in a passcode on the computer for this rude mexican to get her attitude at me since she saw I was getting mad....Overall so rude and I am sooo mad, that tomorrow first thing in the morning I will be calling corporate. If I could give 0 stars I would definetly do it.
D
D C
VERY long story short, a transition (using a coupon) that was small ended up with a very salty and nasty attitude for the manager and sales girl there! While I was there, another man had a coupon (it was torn but the part with the barcode was still in tact) and the manager made yet another UNnecessary comment....the young ladies who work there PROBABLY have never been on Unemployment! Bottomline, in 2010 with the economy being what it is and people losing their jobs, youd ASSUME a major chain like Big 5 would want "repeat business".....NOT THE CASE IN CULVER CITY! Drive the extra few miles to ANYwhere else (Target, Walmart, Sports Chalet, etc....) for your sporting needs....! I WILL NOT RETURN THERE!
NI
Nikki Jackson
I love my local Big 5! The store is always well supplied and the employees / managers are really helpful. I can always find great deals / value, and the customer service is outstanding! I was in the store recently when a local studio tried to return hundreds of dollars of merchandise they had clearly used for a photo shoot, and even under immense pressure, the management team tactfully handled the disgruntled (scheming) "customers" while simultaneously managing a store full of other customers taking notice of the commotion. Great sporting goods store and prices are very reasonable!
A
A Private User
I needed bag gloves before a fitness class that morning and they answered the phone before they were open for business. They were very nice and helpful, and quickly searched and found several items that I was searching for. Because they sensed I was in a rush, they reserved the items at the front. They went above and beyond, andthey werent even open for business yet.
AJ
AJ
This place is fine if you need something quick. This place is convenient that way. The parking is virtually non existent with only a few spots in the back. You only have staff at the register, therefore dont expect help. Its always odd to see guns being sold, but I suppose youd come here if there ever was a zombie apocalypse.
RI
ripsy/ /veronica
The service here is extremely bad they all have no personality no smile not welcoming at all. there is just one younger man that was very helpful but besides that the lady at the register and the assistant manager and the manager were not kind at all. Now I see why they dont get anything over a 2 star.
D
D Aranguri
The staff here is incredibly helpful. I called ahead to be sure they had my sizes in the style I wanted, and the salesperson put aside exactly what I needed. the small store was well-organized and the friendly staff was efficient. I found my swimsuit and was on my way in under 15 minutes. Great store.
TR
Travis Morgan
Very friendly and helpful staff. Cheap prices. Everything goes on sale at some point, so if what you want isnt on sale, just wait a couple weeks! You can even ask them if something will be going on sale soon. Sometimes theyll even give you a discount that has already passed!
JO
John Simpson
They were very helpful an friendly goo customer service I am military they dont give military discounts but the gentleman was nice enough to give me 10 percent off anyhow way to go never have a bad experience with big 5
EN
Enrique Reyes
The limited space is a challenge to this location, so they try their best to supply for every sport, and what you get is a small variety and a sense of being too crowded. Customer service can improve.
TO
Tony
Cut back on employees means less service. You cant find people to help you find things. If not because of the name they will probably go bankrupt already. Store still have good selection.
KA
kazu nagashima
Never come to this place. I was here with my friend, trying on shoes. Then the manager tolled us to take them off. I dont know why, but were never going to that place. You shouldnt too
P
P Costill
Good place, manger and employees were very helpful, and super friendly. And I was even their after they were closed and they still continue to help me with a smile.
AB
Abiel Correa
The place is kind of small and crowded for being called "big" 5 but they do have a good amount of stuff and Ive always encountered friendly employees.
A
A Private User
not a terrible selection if you know what to expect from BIG 5. Dont count on ANY service....Just get a magazine and look around
IS
Isabel Hernandez
pienso que la mejor tienda de articulos deportivos
ZA
Zachery Porter
The store isnt too bad, but every time I go the parking lot is full, and I have to wait for someone to move.
FU
Fullo Frontal
Rarely wait in long line. Floor clerks could be a bit more aware and variety of stock a little short.
ME
Melvin Barrientos
2 stories. Customer service was good. Selection was small. Store could have been better organized.
JO
Joel Sender
Friendly & helpful staff. Large selection. Ive been there before, and Ill go back again.
SO
Somebody Alpha
If you ride a bicycle for two months, buy it here because it breaks down in two months.
ST
Steve Boyer
love this big 5 because they have a lot of stuff but the one in el segundo is my go to
GE
George Azzi
this Big 5 has been here for years, smaller but has just about everything youd need
KE
Ken Simms
Meh...sometimes it feels like a garage sale. Pricing seems high...but who knows.
JI
JiHan Williams-Dunbar
Staff was very knowledgeable and helpful! Store is clean, organized, and quiet.
MA
Maxim Shapovalov
Dont forget to look up their weekly coupon before you go to the register.
TR
Trevor Kadletz
Small and cramped for a Big 5, disorganized, parking is terrible.
WE
Wendy Barranco
Staff is friendly and helpful. Can get busy and long wait times.
DA
Danny Holguin
Came in for a fishing license and they were quick and friendly.
AL
Alex Kuby
Surprisingly knowledgeable staff and good prices on most items
TO
Tony Blakely
Nice place 2stories ideal prices good customer service also
LE
Lealani Revestir
Love going to Big5 has a good selection of sporting goods
M
M Star
Called 11 times and the phone was off the hook.
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Guy Hartstein
Great prices! Poor selection of shoes though.
SA
Saucy Uno
Terrible customer service, and sketchy parking
DE
Devin Stein
place is disorganized and parking is not good.
NI
Nicholas Theisen
Really cramped layout, parking can be a pain.
SH
Sheperd D
They helped me put my bench press in my car.
JA
Jahdiel Estrada
Almost everything you need at decent prices
KE
Kenneth Magnone
Very helpful staff, well stocked store.
OM
Omer Kibo
Good assortment of sporting goods
MI
Michael Bordagaray
Good selection of camping gear.
ME
MerieKa
Good place with good prices
KA
Kameron K
High prices but convenient
NA
Nancy Elias
For all your camping needs
AL
alex ylanzo
Good place & good service
YE
Yehuda Blum
bad service...
GR
Gregory Petropulos
good selection
WI
William Hodson
helpful staff
CH
Chris Goldsmith
Great service
DA
David Berman
Hard to park
VO
Vone Buckels
Small store
J
j ancajas
Nice staff.