Category: | Beauty Supply Store |
Address: | 2724 Homestead Rd, Santa Clara, CA 95051, USA |
Phone: | +1 408-615-7053 |
Site: | stores.sallybeauty.com |
Rating: | 3.6 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 11AM–6PM |
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Mayte Lameira
0 stars if I could. I had a horrible experience here. The first day I came In here 2 ladies stood around talking in the back and didnt ask if I needed help, and they saw me walk in. 10 minutes later one comes over and asks if I need anything and I asked for 100% REAL HAIR (a sew in weave) she pulls it down and I paid for it. I trusted her that it was real because thats their job. I go home and realized she gave me Blended hair, meaning its real but most of it is fake. I go back the next day and as I walk in she didnt let me speak she just said right away "we dont do exchanges or refunds on hair" so rudely. Her name is Desiree by the way. So she gave me the customer service number and she didnt even look at me or she didnt smile say sorry or anything. She looked like she hated her job. Fast forward. I called customer service and they called the store to hear their story. This girl had the nerve to tell them "I sold her fake hair because she couldnt afford it"...... I was pissed. DO NOT GO TO THIS SALLY BEAUTY LOCATION. THEY HATE THEIR JOB AND ARE EXTREMELY RUDE!!!!!!! If you need real 100% hair and nice people go to STAR BEAUTY!!! 0 stars for this location and I will NOT bring my business back here nor will my girlfriends.
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Noelle Crawford-Rodgers
When it comes to beauty needs not usually found at your local drug store Sallys most likely has them!
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Isabel Sanchez
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