NAPA Auto Parts - Orange County Auto Parts

Category:	Auto Parts Store
Address:	515 E First St, Santa Ana, CA 92701, USA
Phone:	+1 714-547-0711
Site:	napaonline.com
Rating:	3.3
Working:	7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 8AM–6PM 9AM–3PM

Location

Photos 19

Reviews 16

jefferman 0

I Took my dead under warrenty napa battery to this place today for them to tell me I had to wait 1 hour for them to charge it and retest. I told them the battery was just charged and tested at pep boys in costa mesa. "no matter we have to charge and test ourselves". 1 Hour goes by then to my surprise he tells me "this battery is through, done, dead". No Sh!&...he then tells me "the warrenty on the battery is 2 years and its 23 months old and the warrenty is PRO RATED and a new battery is 92 dollars". New battery at pepboys with great service $79.99 I ask them why did they wait to tell me this so I wouldnt have waited???? "Have a nice day" the manager tells me...

VKY REIS

Fui a cambiar mi bateria y me atendio el Sr. JOSE ALONSO Muy amable,m explico muy bien respecto a mi bateria. Mientras esperaba q m atendiera, lo escuche con otra clienta ayudandola a resolver sus dudas de las partes q nesecitaba.. Gracias por exelente servicio Muy recomendable!!...

Ziyattin Çeri

This guys are clueless about what they doing. I took it back 6 months old battery for warrant one of person works there(he calmed he is been working for Napa for 10 years) he told me battery is at list 5 years old. I know I bought battery about 4 months ago sure eagnufh when I took different Napa they told me it shows only 6 months old in there system so they replaced. Please train your staff. I will never buy anything from this location.

Luis Rodriguez

Muy mal cervicio pregunte por un star para mi carro y no lotenian disponible lo tenian que ordenar y el que me atendio medijo mejor comprelo en otro lado jjjjjj entonses que venden ponche servisio

jesus salazar

Their customer service is backwards. You are better off calling and you will get better service. I took the time to drive all the way to the store and the guy helping me takes a call and has me waiting their in front of him for 15 minutes. Unbelievable! I would recomend to call in your order, otherwise u might storm out writing a review like I did.

Lookit Demskies

These guys were so helpful, good selection of parts and tools. I bought an amazing battery charger that was on-sale, half off, which is the nicest one Ive ever owned. I shopped around, on-foot, but the prices all seemed sky high for what used to cost $35. The one I paid $59 for was a high-tech wonder. Thanks guys, well done.

Kim L

Very helpful customer service, theyll help you find whatever it is that you need & you can also call here for price quotes. NAPA also price matches from competitors so if you find something cheaper & then print it out & bring it here or you can just write it down & let them know.

Barbara Forkish

Thank you for the great help you have given me when I went at your shop. The visit was fantastic and for sure, I will return for purchase!

Donnille Leubner

Get place had person name Reggie took the time to help u find an old part

Rafael Castillo

Real Knowledgeable in Parts 1st try and Problem Resolved .

Gilbert J Morales. Jr.

Gil ; Sir is excellent person,, on the counter

Shaun Conner

K aa, oh pmrobably 9th St 1st, O m 38899

German Sapon

La atención al cliente me gusto!!