Uniqlo Hillsdale

Category:	Clothing Store
Address:	286 E Sailer Dr, San Mateo, CA 94403, USA
Phone:	+1 877-486-4756
Site:	uniqlo.com
Rating:	3.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 62

Reviews 7

Catherine Choi

My biggest frustration was getting an alteration at the store. I had the receipt, and wanted to call and see if my sister could pick up my products for me without the receipt in my place. I also wanted to verify if the pants were ready for pick up. The only telephone number available is a 1800 number which connected me to an overseas operator who could not understand what my simple question was. Which was- "Can my sister pick up alterations for me without my receipt and Is the product ready for pick up?" The operator kept thinking I was checking on an online order and kept asking me for an order number which I did not have. I repeatedly asked to please be connected with the local store to which she replied she could not do. And that the only communication they had was through Corporate email. 10 minutes later, she placed me on a 4 minute hold while "contacting the local store herself" to inquire further about my 2 simple questions. A seemingly quick and simple question ended up taking 15 minutes of my time. Ultimately, my question was answered, but why did it have to be so painful? Even their "quick" 3 question telephone survey was not receptive to my answers (I kept pressing one and it kept looping back to the same question as it could not interpret my response). TERRIBLE CUSTOMER SERVICE. REALLY affects my interest in continuing loyalty to this store.

Karen V Chin

The Land of Ultra Light Down jackets and vests in a rainbow of colors for men, women, and children can be found here all year round. At least one of the friendly sales clerks will approach you and ask if you need help or will look in the back for additional colors / sizes if you cannot find it on the floor. Store is very clean, bright, organized and tidy.

Benjamin Tang

Great prices, great clothes. Not too busy of a location (as with the rest of the mall). Alterations are free if pants are above a certain price point, otherwise was $5. Pretty quick but didnt quite make the next day at noon that they promised.

Patrick Au-Yeung

Comparatively smallish Uniqlo, a little messy given the foot traffic coming through this place. Decent prices, good slim fit better than most American brands. Return policy is relaxed if things dont fit.

Heron Ramos

The store is clean, and people are cordial, but the selection is not that great...

Vishal Verma

Great clothing. Nice.collection. good deals.

Musho Pea

Nintendo shirts! Comfy and great quality ♥