Nordstrom Hillsdale Shopping Center

Category:	Department Store
Address:	130 E Sailer Dr, San Mateo, CA 94403, USA
Phone:	+1 650-570-5111
Site:	shop.nordstrom.com
Rating:	4.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 100

Reviews 12

Bruce381

My daughter was just fired (2/4/15) at Brass Plum in Hillsdale store #420 where she was a Fashion Board Intern. She is a minor and had school permission to work. She was fired after perhaps 6 months working “because she had missed 2 days where she had NOT been able to get another fashion Board Intern to cover her work hours”. She called/emailed in sick every time she had been sick over that time period but apparently 2 times she could not get anyone to cover for her. She had no written or verbal warning that she could be terminated for being out 2 days without arranging someone to cover her time. She walked into work and was fired right there on the spot. For a company that touts customer service and family owned company and this seems like it wouldnt reflect their company values. The fashion board is supposed to be training them and setting them up for the real world, when in reality you treat them unfairly and fire them without any warning, which I guess is the real world. This brings up a question is it Nordstrom policy that if you cannot work you have to get someone to cover you schedule? And if not are you terminated without any warning or notification? What if like in my daughter’s case she could not find anyone that wanted to work her slot was she to come to work sick? I would NOT want anyone with the flu or a cold waiting on me at any store would you? Perhaps because she is a minor this is the rule. Maybe someone can verify exactly what you policy and work standards are.

Tamara Farhat

Your typical Nordstrom. Its big, spacious and clean. The staff is very friendly and professional. Theyre more than happy to help you, specially the beauty section. If you need samples just ask them. Dont be shy to ask what will suit your skin. They are very knowledgeable.

Mariles Dilao

Excellent service, courteous ssles ladies, considerate management no discrimination among workers. Gender sensitive, respects womens rights

Patrick Au-Yeung

Nordstrom is a great place to shop. Their return policy is generous and their customer service is absolutely top notch.

Robert Boscacci

Other department stores just cant afford this level of customer service. Great for gifts. Infinite retainability.

Karen V Chin

Average. Not a large selection or variety to choose from compared to Stanford or the Downtown SF.

David Akers

Horrible customer service in the toddler shoes department

Ahsan Rizwan

Excellent service as always. This is a big Nordstrom.