Marshalls

Category:	Department Store
Address:	2240 Bridgepointe Pkwy, San Mateo, CA 94404, USA
Phone:	+1 650-573-9770
Site:	marshallsonline.com
Rating:	4
Working:	9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 11AM–8PM

Location

Photos 100

Reviews 21

M Wong

Was clean, plenty of parking, next to Target and Toys R Us as well as other stores. Just went today to find a seating furniture for my daughters room. Didnt see any employees in the home department. Lolita "Sol" was just passing by, but was on her lunch break. She was nice enough to search for someone else to help me. Lorenzo was super nice too. I couldnt find the price of the furniture. He flipped the item over to find the amount. He also offered to bring the large item to the front of the store to hold it for me and told he would help me carry the item to my car. I really appreciated his offer and professionalism. Both Lolita and Lorenzo are prime example of employees providing exceptional customer service. They went beyond the norm of service. I hope the managers at Marshalls commend these two employees.

HUmberto DeSantos

Just when I thought to forget and forgive this location... First of all my sister and I had a bad experience one day at this location with some cashier people but that story would take too long. Second of all just now returned a pair of shorts that I did not like, and I was told to slide the debt card which I used to purchase it with, I asked "cant I get cash back as my refund instead?" (As I usually do) and the woman said "no you may not" I said "that is how I usually get my refunds back because I dont trust card refunds" she said "well the policy has changed". You have got to be kidding me, their customer service is pretty terrible now a days.

Karen V Chin

I come out more times empty handed than with something. In the past couple of years, I have not purchased one thing here. The Home Decor and Housewares aisles are always a mess, either with merchandise not put back on the shelf, things in piles or sometimes you see a customers used paper cup on the shelf. No service other than the clerks ringing customers waiting in the long checkout line or the cranky lady counting clothes in the Fitting Room area. No one ever checks on you to see if you are okay or need another size.

Erik Kruse

Smaller store, but kept clean and organized. These stores tend to have a tough time staying orderly due to the classless, sloppy clientele, who frequently leave items in the wrong place, or on the floor, or just shoplift here. Despite these challenges, the staff here are friendly and helpful, and the store is in good shape. Selection is decent, though the food section is smaller than most Marshalls locations. Worth checking out if youre in the area.

Marc Lefkowitz

I do love myself a Marshalls. What is it... "brand names for less?". Or maybe thats another place. But regardless. You get brand names for less here. I always come here to get socks. Yup...socks. Great prices on brand name socks. And its fun to just walk around to see what they have here.

Laura Oliver

I love this place. They dont have the best selection of clothes, but depending on the time of year you can find good stuff. They have a good shoe selection as well as beauty. I like the home section. The selection isnt as much as other stores because it is small, but it is my go to.

Reyna Delgado

The attitude of some employees at this location have become a problem for me. IDK what is going on internally within the store but clearly something is not right.

nelson wong

Cant speak on behalf of the women, but theres not much of a mens selection here. But oddly enough they do sell kayaks and wake boards... Strange selection lol.

Rainey Hyatt

Poor because the store needs to be tidy up. Not enough cashier. Customer service needs to be more friendly. So overall I can not give a one star

Alvin Chin

Low prices and a good selection of mens clothing. But my credit card number was ripped off severals years ago here.

Lucas Saito

Big store with a lot of options and brands. If you try hard enough, you can find very good deals.

Jamaal McGee

I love working with such a great staff. Great team, lets make Marshalls great again!

Tyler Harding

Cluttered and messy throughout. Not a great shopping experience.

Brad Sabo

Usually not to busy. Selection could be better for men.