Leftlane Sports

Category:	Outdoor Sports Store
Address:	1150 Laurel Ln, San Luis Obispo, CA 93401, USA
Phone:	+1 805-781-9205
Site:	leftlanesports.com
Rating:	3.8
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 19

Reviews 20

Chris Swere

Very disappointed. I will not order from them again, nor do I recommend ordering from them. I order a pair of running shoes, and unfortunately they did not fit. I wore them outside to do a very quick test run and decided they are not a good fit, just as any runner should. So I called them to do an exchange for a larger size and to my dismay they would not accept my return because they have a very slight sign of wear. The customer service rep said it was mentioned on their website and other places, although I dont remember where those other places are. so I looked on my packing slip, no mention of return policy. So I looked on their website. In big bold letters it states: "SERVICE YOU DESERVE. GUARANTEED". This links to a page about their guarantees, no mention of return policy. To make you feel even better, it also says at the top of their website: FREE RETURNS EVERY USA ORDER". This links to another page with more details about returns yet there is no mention of their return policy. Finally, at the bottom of the website under Member Services they have a return policy which states: "NOTE: Items must be unworn, unused, in original packaging, and with all original product tags attached. Please do not ship shoes back without the original shoe box. Place the original shoe box inside a shipping box to avoid damage." They give you the warm and fuzzies with their messaging, but make you dig to find the details.

Mary Grace Batson

I recently ordered for the first time from your business. I received Hoka running shoes, tried them on & returned them for 1/2 size smaller. I called before returning & was told that it was fine to return & was given a RMA #. After waiting for my new shoes I called & was told they were damaged. I had not run in them, only tried them on. At first they would not return or exchange & offered no apology. I called backed & spoke with Ashley, a manager, & she explained they had stains & appeared worn. I am unsure what happened... did they come to me like that? I had not worn them. Ashley did say she would exchange for me, but I do advise you to check your merchandise well. Thank you Ashley for taking care of this. Hope to have them soon!

Jazz Gilbert

Online - Website is easy to navigate and can find some great deals on products as well as adventures. I recall one time buying a pair of ski poles for 30$, and going into a store and seeing that same pair for 100$; I was quite happy about that. Haha. Showroom- Their showroom is always kept clean and easy to navigate.l The products in the showroom are also on their website and if you saw it on the website they can grab it for you from the back. Any time Ive gone in, Ive had exceptional service and the staff is always super friendly.

Eric Hanson

Over the last two years Ive purchased over $10,000 in products from Left Lane. I have experienced nothing but positive results. Fast shipping, products as described and decent customer service. Some items cannot be returned due to manufacturer agreements, but one should research that prior to buying. Whenever buying from an overstock retailer, a buyer should be critical of what they receive and I have typically received new/unused items from Left Lane. Returns have been easy so far as well.

bailey brown

Epic!!! Before I met LeftLane Sports I could care less about shoes. No seriously, they were the least of my worries...I had 3 pairs. One for dress up. One for working out. And the other for looking cool and fabulous. But a year and a half later after having my love affair with the site, I now have 8 pairs of skate, running and casual shoes. The Price is ridiculous and quite frankly, the shoes are awesome quality. Not lying. I may be old but dang Ive got swag now!

walter flood

These folks have received quite a bit of bad press but my experience was quite positive. I got a timely email confirmation of my order and it was promptly shipper with notification at the advertised price. I received it two days later via priority mail. Their return policy is clearly stated so you can tell if your item can be returned for a refund before you order.

dale brown

Horrible, once theyve got your money expect nothing, youve got no leg left to stand on , all returns and size exchanges will take weeks not days and you will pay a premium , with fees that were not on the original agreement , and since theyve got your money expect to be obsequious in the extreme just to get what you ordered 3 weeks ago.

Paula Nichols-Brown

Dear Customer Care, You can take those shoes and shove far up your Companys Ass. I wore those shoes once. Take me off of your mailing list effective immediately. I will NEVER recommend YOUR store to anyone. Sincerely, Paula Brown Mesa, AZ

CreepyAlan Rides

I bought a Smith Forefront helmet and shortly, I mean within days, of the 90 day return policy expiring the visor changed color.They would not warranty a cheap little visor. All I asked for was the visor but nope.Buyer beware of this company.

Jarmila Gorman

Great customer service - I was asking about narrow running shoes and the rep actually went and got the kinds I was considering, tried them on, and made a great recommendation! No-questions-asked returns and great deals. Whats not to love?

seth souza

Great place to get good quality items, so many brands to choose from. The show room is very clean and nice, good presentation. I like all the emails with great specials and good return policy.

john smith

Awesome company! I love these guys and go to them all the time for my running gear. They always have the best prices and my orders have always arrived before I expect.

Ben Jensen

These guys are great! Ordered many things and they have always been great to work with on exchanges and returns.

Robert Menendez

The site was easy fast and had what I was looking for...and they made sure I was completely satisfied!

Thor Larsen

Super people, wonderful shopping experience. I would recommend this local shop too anyone.

loki e

Bad customer service. They take too long with their returns and dont seem to care.

Mark Graham

A good place to get discounted stuff especially if youre a gear head like me.

Erik Blaze

Great store, great people, great solution.