Category: | Electronics Store |
Address: | 774 Charcot Ave, San Jose, CA 95131, USA |
Phone: | +1 408-800-1051 |
Site: | illumn.com |
Rating: | 4.1 |
Working: | 12–6PM 12–6PM 12–6PM 12–6PM 12–6PM Closed Closed |
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Bryan Cole
While I had recently posted a very negative review with this company I feel obligated to offer this follow up. The company has since reached out to me and has corrected the situation by sending me a new and in fact upgraded flashlight. They (ownership) stated that they had tried to contact me several times via email over the past several months. For reasons not determined, I never received their emails. I do question as to why they would not have picked up the phone and called me to resolve my issue which was a defective flashlight right out of the box. In any case the problem has now been resolved to my satisfaction.
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Raymond Garrison
A great place to purchase DIY flashlight items, great quality at a great price. Above all excellent customer service, for example: during one of my builds, I broke the center out of the "pill" for my led drop in component. I sent him an email describing what I had done...and made it clear that it was my fault. I asked if he had a separate pill, and indicated that I would pay for it and the shipping cost. He sent me the whole drop in...free of charge. Now Im sure that he couldnt afford to do that all the time....but its nice to see someone put their customers satisfaction before any profit to be made.
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Sam Armbrust
It is now the 16th of January I ordered on the 28th. I still have not received my Package. At first I selected the wrong battery which they emailed me back and fixed it but it took almost a week and a half just to do that. Then my order never went through to send it so they messed up in that end. This is supposed to be a 2-3 day delivery. I am very displeased as they need to get theyre online ordering taken care of and its damn near impossible to get someone on the phone. Very disorganized and not pleased.
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HaphazardCloud0
I have been trying to get them on the phone for 2 monthes I ordered some batteries from them and they sent but got sent back I have got them on the phone once in 2 monthes and they said they resent it and I should get a verification email but its been a month since that happened and no batteries and no email
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Hunter Vapes
Best batts, chargers, n lights around; skip the big box stores, or questionably cheap online lights. Top quality, best price, great service, and a lot of knowledge is available if you ask. I always need high amp drain batts with good mAh (run time), and they have several types in stock. 10/10
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Alvin Chen
Who knew the best place for flashlights and batteries is right in the neighborhood? The guys here are very helpful and friendly, answering all my questions and even offering discounts without asking. If you plan on ordering online and live locally, stop by instead!
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Tony Justensen
Best selection of high quality flashlights and lithium batteries on the planet. The guys that work at the shop are very friendly and knowledgeable on the products that they sell.
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Judith Mueller
Craig is awesome. Very patient and we were there a long time. ☺️ They have very good discounts and offer a great variety. Also hes very knowledgeable about the field.
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Gio Gutierrez
Amazing shop, they definitely have anything to meet any of your flashlight needs. I go there for batteries for my vape mod great prices and great people.
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Justin Estrada
Trustworthy guys that test the products they sell, interesting order system, and may be difficult to find if you dont know what youre looking for.
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Steven Le
Good prices and fast shipping. Sells authentic gear. No worries with this shop. Ill be doing my flashlight and battery shopping here from now on.
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Oscar Catiggay
I love this place. They have a huge selection of flashlights, batteries and chargers. Every time Im in the area, I stop in and buy something.
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Dereck Wilson
Cant get anyone on the phone buyer beware I believe they sell fake Sony vct5