Category: | Jewelry Store |
Address: | 888 Brannan St #137, San Francisco, CA 94103, USA |
Phone: | +1 415-626-7442 |
Site: | dercodiamonds.com |
Rating: | 4.6 |
Working: | 9:30AM–5PM 9:30AM–5PM 9:30AM–5PM 9:30AM–5PM 9:30AM–5PM 10AM–4PM Closed |
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Johnny Chau
My fiance wanted to get an infinity style eternity wedding ring from a name brand store (which I shall not name), but didnt want to shell out the brand premium. We shopped around at a few jewelers but decided upon Derco because of their great price and awesome customer service. We worked with Carolina throughout the entire process and she was very helpful, responsive and considerate. She made sure everything was to our specifications, and on our wedding day made sure the rings looked their optimal (even buffering out the small scuffs in the engagement ring that arose through daily wear... the rings looked beautiful, btw). At the beginning, there was some initial miscommunication about the style of the ring, and even though the ring we ended up with should have cost more than their initial quote, they honored the price initially quoted, even though it was more work for them. I was very impressed by their dedication to making sure everything worked out perfectly, even if it shrunk their bottom line. How many companies do you know of like that? The only con I can think about is that the timelines tended to draw out a little longer than told. It didnt bother us because we planned ahead and had a few months to play with. All in all, I would definitely go back to Derco for any future purchases I plan to make. Make sure to plan ahead though, else make sure you stress the importance of meeting a specific deadline
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Jason King
Made an appointment on Friday to get in on Saturday. They are open 10-4pm on Saturday, we showed up at 2:30 to get two rings resized (larger) that we bought their previously (15 years ago!). They stretched one on the spot, the 2nd they said come back at 4:30! We were expecting to make another trip down. When we came back at 4:15 they were already done. Both rings were freshly polished and looked as good as new. An added bonus, they did not charge us for adding platinum to the band to make it larger! And a double bonus, they gave us another jar of complimentary jewelry cleaner! As always, they have the best customer service. Theres a reason why every one of my family members comes here first for their jewelry, even from southern California!
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Vesta Hill
This place is so amazing! They have endless amounts of settings and diamonds! Jim is so helpful, he taught me so much about diamonds in such a short amount of time. And the owner is great! I had a crack in my ring and he fixed it right up for me for no cost and it was platinum! And dont even get me started on the prices! I was looking at a ring somewhere else and it was 1799 or something like that and that was just for an engagement ring but then I came here, and the total of an engagement ring and two wedding bands that we wanted was a few hundred dollars less than the one ring I was looking at at the other place. I will be going here for all future jewelry purchases!
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Melissa Neder
Mashid helped my fiance choose an engagement ring that I absolutely love. I went back to see her two weeks ago and she helped me pick a diamond wedding band (I was split between a plain white gold band and one with diamonds). She will do her best to find something you love within your budget. My fiance went to see her for his wedding band and found a platinum one for less at Derco than a white gold band at a retail store. They resized both of my rings on the same day in just a few hours. Any jewelry I buy in the future will be from Derco.
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Hillary Quaid
We love Sam and Maria!I didnt know much about rings going in. Maria was such a help from the moment we arrived. She answered every question we had to help find the perfect engagement ring for us.We came back several times and she couldnt have been more patient. I learned so much about rings. It really helped make me comfortable with the purchase.Sams design and craftsmanship were both superb. He exceeded our imaginations.The quality and prices are not to be beat.If you need a jeweler in CA, come here first.
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Jill Komlos
Pete and the Derco team have been absolutely fantastic - they have mastered all areas of customer service. Their diamond selection is incredible, but even more incredible is the price point - everything Ive purchased to date, insurance appraises far above what we actually paid. Ive had family members fly in to work with Pete for engagement rings and replacing stones in vintage pieces because the customer service and quality are so spot on. Thank you Pete and Derco - happy to be your customer for life!
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justine higueras
Ask for Judy when you go to Derco - she is so helpful, friendly and honest. My family has been going here for all our jewelry needs for almost 20 years. From earrings to engagement rings, derco has it all and with great customer service. as soon as you step in you get a bottle of water and when you leave you get jewelry cleaner. I send all my friends here.
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Gil Oraha
Im super happy with the service and pricing. Mashid helped me buy a beautiful 2 ct. GIA certified diamond ring and wedding band for less than what other name brand Jewelers charge for EGL certified diamonds She is honest, straight forward and friendly. From now on I will only buy jewelry from Mashid!
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Edyth Sharpe
Three years later and everyday I look at my wedding band and love it. On. My right hand I wear another ring that Akira made for my 40th birthday that I also wear almost every day. I think it is time to have something else made!
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Nicole Schiffer
Incredible service and staff. Went in for a necklace repair. Staff went above and beyond to fix the necklace. Definitely recommend and will be back for repairs or new jewelry. Store is beautiful and has a great selection.
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Donna Ross
Very knowledgable employees. Large inventory. They took their time with us and did not try to rush or pressure us to buying bigger. I would refer Derco to anyone looking for great quality!!
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Justin Shattuck
Went in to replace my wedding band which I had lost. Judy is great. She provided the best service and no pressure sales ability is wonderful. You will appreciate her.
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Roman Bodendorff
Bought my engagement ring there. After my Tour from New York to San Francisco by bike the right place if you have no idea and need real help ;-)
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Wayne Yu
i order the engagement ring and two wedding bands here, lots of choices, and Judy was very helpful, will come here again for jewelry.
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Rebecca Payne
Greg went above and beyond to make it clear that this company really does care about making the customer happy. Thanks Greg!!
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Carlos Andrade
Got my engage ring here. Lots of options with big range of prices and very good service and post purchase service.
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Steven Yuan
Beautiful jewelry and amazing service! Got the engagement ring and the wedding bands here!
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Josh Tiernan
Great selection & service. Willing to work with you to find the perfect ring!
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Mocha B
Beautiful experience...very friendly people and great customer service....
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Tansy Mak
Amazing service - they are interested in creating lifelong customers.
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Shobhit Singhal
The best store in the building
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Dan Nelson
Go see Judy
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Christophe Koessler