Helzberg Diamonds

Category:	Jewelry Store
Address:	3000 184th St SW #502, Lynnwood, WA 98037, USA
Phone:	+1 425-774-6956
Site:	helzberg.com
Rating:	3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 18

Reviews 10

Tina Oshiro

Do NOT get your rings here especially wedding bands. We had purchased a wedding band for my husband about 6 weeks in advance. We even took the time to size his finger and order it. But mostly they were so focused on trying to get us to sign up for their credit card (wasnt interested at all) she even went into detail about how she got a little incentive because their particular store (alderwood) got a certain amount of customers to sign up and shes "on a roll". Weeks go by and we never hear from them. We finally gave them a call to hear about our order status and they said theyve been "trying" to call us for a question about the size (basically, what size did we need although we already sized it and saw them write it down on the order). We had to call them every day for a week leading up to our wedding day and they just said "nope, not in yet" On our wedding day, an hour before our ceremony begins, i get a voice message from Helzberg saying "hi, congratulations on your wedding day today. The ring came in so pick it up anytime" Our venue was over an hour away and ceremony was already beginning. After the wedding, I had a little chat with one of the associates and she said "oh well, at least you have it now, right?" need less to say, I am not happy with any of this. If they would have just told us from the beginning that it wasnt enough time or cutting it close, we would have not bought it from there. But they wanted our money so they didnt say anything. If you want a wedding band on your wedding day....do NOT buy from this company. Or sign up for their credit card!

Colby Narramore

Terrible company on its last legs. I wish I never would have done business with this company. Long story short I bought my wifes engagement ring here in 2008, and was up sold the lifetime warranty with the catch that it needs to be inspected every 3 months. This was at the Bellevue location. I was assured they would not be going out of business anytime in the future. SURPRISE!! Store is closed!! Awesome! Now we get to kill an entire day off in traffic 4X a year driving up to lynwood, what a major inconvenience considering we live 2 minutes from bell Sq and we never go up north. I will *NEVER* do business with this company again, I regret not going with Shane Co. They are highly recommended.

Steven Grenier

My ring has some very tiny diamonds, so regular wear and tear has made them fall out a few times, which is why I wont give five stars, but the ring itself is gorgeous and Ive never had to pay for a repair under their warranty (which just requires inspections every six month, which is pretty standard). There is one male associate thats been abrupt and hasnt had the best attitude a couple of times, but Ive rarely had to deal with him and have had no problem from anyone else. The lady who sold the ring to us actually still works there (5.5 years later) and always remembers the ring because its somewhat unique, and shes always been great.

Stevie Jones

Outstanding service and attentive salespeople. After negative experiences at competing jewelers, I tried Helzberg. From what Ive experienced, they take every customer seriously (regardless of age and apparent wealth) and give you their full attention until all of your questions are answered. I do not yet own any of their jewelry, only their earring backs and cleaner, so I cannot yet review based on their quality, prices, etc. What I can say is that the service you will receive at this location is top notch. They will even tell you why your ears smell funny when you take your earrings out! =]

Val Larsen

Not impressed with the store in general, looks like a Fred Meyer jewelry store with young guys working there. Got my guy to sign up for the "warranty" never said anything about having it inspected. Want a new less gigantic clasp and now its a $150 charge. Just not ever planning to do business there...jewelry looks cheap.

Daniel Grant

Honestly, I am very happy we happened to walk into this place. Not only are they very professional, but the whole staff is very knowledgeable about all your options. I am defiantly going to recommend everybody here! Very happy with my purchase!

Sara Wilson

I worked with Adam and had a fantastic customer service experience! We had to get my husbands ring checked on for his bi-annual inspection and Adam took great care of us!

David Hanson

Its my go to for all my jewelry love this place. Our lyrics would change the commition attitude but still nice people

ll ww

Poor attitude and pushy

Aleksandr Shcherbina

I like it