Category: | Optician |
Address: | 3786 30th St, San Diego, CA 92104, USA |
Phone: | +1 619-295-2221 |
Rating: | 3.8 |
Working: | 9AM–4:30PM 9AM–4:30PM 9AM–4:30PM 9AM–4:30PM 9AM–4:30PM Closed Closed |
US
user google
I went in to Pro-Mec so I could have my frames repaired which, is exactly what I asked for. And specifically, emphasized I didnt like the bi-focal lenses but loved and wanted to use the frame. I was very detailed in showing the clerk the piece that was broken that needed to be repaired. When I came in the following day, I was handed my glasses with a new frame instead of my repaired frame. I asked the clerk for her name, she refused. The so-called owner walked by and made a snarly comment instead of interjecting some positive customer service that is desperately needed. Im not sure how this place has stayed in business. The clerk, finally relented and told me her name was Sue. I wish there were negative stars. My review, is to never use this place for anything. Poor professionalism and bad attitude all the way around. Distasteful atmosphere. I will never go back. And, I HATE MY NEW FRAMES !
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Dino
Son broke his frames below hinge, closer to the main frame. Pro-Mec said they will try to fix it since it was a bad break and a bad location. I got a call about 2 days later and it was fixed! You can hardly tell, it was an excellent repair and you can hardly notice. . .Im not saying you cant tell, you can, but its a excellent job, smooth, glossy and the break seemed to be repaired solidly. In the front there is public street parking but theres a short time limit to park. I was able to get in and out without going over parking limit. I do recommend them and my $35 repair was worth it. P.S., They do accept credit cards, just NOT American Express.
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Chris Winn
If you need glasses repaired, then this place will do it. Not that they seem to enjoy doing it, or your presence, but they begrudgingly get it done. For $40 I had one nose piece replaced, sure, but that doesnt mean the glasses will comes back free of hand prints on the glass and with new plastic nose pads. They dont call when theyre finished either, nor seem too interested in finding out if its been completed if you call three days later- "Maybe, just come over and well find out."
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Kira Riechman
Went in for a relatively simple fix (new screws for my metal frames and some minor adjustments) earlier today. The clerk explained exactly what theyd do to fix my glasses and told me I could wait and it would take about 15 minutes. It took less than 10 minutes and the price was half of what I had feared. They were extremely efficient and Im so happy to have my glasses back. I would definitely recommend this shop!
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Casey Burton
She was able to fix the broken arm on my glasses without having to replace the arm. I have a $300.00 pair of Michael Kor glasses. The arms have MK logos built in. I was so devastated when it broke off. She is amazing. Glasses were repaired in less than 45 minutes. Thanks for saving the day! Fair price!
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Ally Godinho
The temples on my glasses had broken. I had temporarily replaced the temples, but they were ill fitting. They were able to repair my glasses in minutes. They did what two other eyeglass places couldnt. They fit better than ever. They were friendly and helpful. So glad to have found this place.
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Caydin Fields
This place sucks! I literally lost the pin and was told $31 to repair! And they tried to sell me a warranty. My mom took them to an eye glass place on Madison and got them fixed for free. I support business in my neighborhood but talk about taking advantage of a 13 year old!!!
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Rob Scully
They proposed cutting apart my glasses to fix them - a radical solution to a simple problem- and then were very rude when I declined to go through with their proposed surgery to my glasses.
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Loretta Graziano Breuning
This guy kept the store open for me because my frame got crushed while on a trip. He fixed them in an instant and the price was right! So glad this kind of place still exists.
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Bob Jones
They are great... I never knew they existed until my son showed me the work they did on his glasses... in an emergency they fixed mine quickly and at a great price!
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cue cue
Excellent and honest service. Have been there twice to have repair work done and couldnt be happier. Locally and family owned businesA. Highly recommend.
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Vicky Jimenez
Excellent customer service + excellent frame repair (45 minutes) + best price in town ( checked prices) = EXTREMELY CHULA VISTA RESIDENT SATISFIED. =)
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A Private User
In town for a conference and needed quick service -- wow, they did a good job at a reasonable price, in just about 1/2 hour.
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Emily Burrough
I walked in with my sons broken eyeglasses and 10 minutes later they were repaired. I couldnt be happier.
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Michael DeLessio
Brought them a pair of RayBans with odd shaped ear piece broken. 30 min and $20 later, Im on my way!
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W B
quick repair of the frames that popped open when I sat on them. 20 minutes and I was in and out
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Hyper Sonic
Dependable and timely service, even provides warranty on select items.