Renegade Classics Outlet

Category:	Motorcycle Shop
Address:	6758 Folsom Blvd, Sacramento, CA 95819, USA
Phone:	+1 916-454-3700
Site:	renegadesacramento.com
Rating:	4.5
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM 10AM–4PM

Location

Photos 100

Reviews 30

E FJ

Response to the owners rebuttal comment: If the seamstress stated she had 30 years experience then she would had told us the patches could not be sewn on the vest. In previous occasions at Renegade, if patches could not be sewn on a vest due to the condition of the patches or possibly;y sewing the inner pockets we were told prior to the work being started and the decision would be for us to make. As stated in the previous comment we did not have any problems with the previous seamstress. The patches were measured by one of the store employees and the placement of the patches were taped to the vest. Many seamstress with that much experience would have used temporary glue to the back of the patches so the measurement placement would not be compromised and to avoid "bunching" of the patches. We also provided the measurements with a schematic prior to leaving the vest so to say the measurements were not correct would be an incorrect statement. The real concern I have is the owner did not address the vest. If you pride in good customer service then that was totally missed! We will pursue further action on this issue, at this point the money is not the concern, it is the owner not taking the responsibility of a damaged product by one of his employees and avoiding the issue when we were seeking some resolution. I have been a customer at Renegade Classics Outlet Store in Sacramento for approximately 13 years. The club I belong to has also has done business with them and the prior seamstress did all the sewing for our club patches. However the seamstress has since retired and a new seamstress is now there. A new Brother (Ed) and I took his patches to be sewn by the new seamstress at Renegade in Sacramento. She claimed she had 30 years experience and could sew on the patches in about a two hour time span., Ed and I left the vest (which he bought at Renegade for $225.00) and the patches to be sewn. About an hour and a half later, Ed received a text from the seamstress asking if he left the vest and measurements. He stated he did and sent the measurements via text to the seamstress. We arrived at Renegade before closing and told the vest was not ready and we would have to come back tomorrow. Ed was not happy (neither was I) as we were having a club function that evening. The following day Ed and his wife went to pick up the vest and were very dissatisfied. The vest was ruined as the seamstress had sewn on the patches, removed them and sewn them on again. The stitching marks were very visible on the sides of the middle and bottom rockers. Ed requested to speak to the store manager and he said he would seek resolution from the store owner. This process took about three to four days to get a response and finally the owner stated he would reimburse Ed $30.00!! Are you freakin" kidding me? The vest was $225.00, the sewing of the patches $60.00 and all he was willing to reimburse Ed was $30.00? We have been avid supporters for many events hosted by the Renegade stores in Sacramento and Modesto. We had also encouraged our Supporters and other clubs to participate for a good cause. However we will no longer be giving Renegade our business and no longer participating in their events. Why should a club support Troy D. Rowsey, owner when he disrespected one of our Brothers? I have read in the comments from other customers how great this place is, you may want to take another look. Adios Renegade...

MD Burke

Absolutely a great biker store. This place carries all the stuff I care about and need. Im a biker and I want the best stuff possible at great and fair prices. Renegade Classics has proven to be that store and Ill keep shopping over and over again. I was impressed to also visit their other location in Modesto and get what I needed when I was on the road. Keep up the great work and Ill be back shortly, Thank you for carrying what I needed you saved me a lot of time shopping.

Ruthi Wolfson

Motorcycle riding gear at lower prices than dealerships. Same quality products, maybe even better than dealerships. Tailor to sew patches on or fix clothing. Riding boots, leather tops & bottoms, jackets, gloves, long + short tee shirts, wallets, wallet chains, helmets and novelty gifts.

Casey Barton

I really, really like this place. I was a little afraid it would be full of a bunch of old bikers that would pay me no attention. Its not. Very friendly place. Very helpful people. Its actually a lot of fun to go here. Tons of stuff to try on and check out. Great bike gear shop.

Ashley Randall

Extremely friendly and helpful. Had a bad experience at a different place. Went here and not only got what I needed but had a great experience. They will always get my service from now on.

A Private User

I love this store, the help is friendly, always something going on. Store has great sales. Stopping in to see whats new is a regular part of my weekend. Prices are awesome.

Red Sarson

Nice place and good customer service ! Always stop when im in the area and even when Im not ...Great prices and lots of biker stuff for all types. Metrics/ American

James Snook

Great service and they can usually sew patches on while you wait. Made alterations to some chaps also. Decent selection and prices are competitive.

Karen Acuff

This place is great. They do custom patches which is awesome. They have a great selection of necessities. Leathers, helmets, bags. Cool store.

Ronald Delano

Wonderful place and wonderful people with lots of good stuff I recommend buying buying stuff there

Jan Frankenberger

Motorcycle accessories & clothing. On-site patch seamstress, very cool. Reasonably priced.

Guy Gavacho

Good assortment of clothes and equipment for motorcycle riders. Reasonable prices.

Charlene Martini

The manager here works very hard to provide good customer Service.