Dunn-Edwards Paints - Riverside

Category:	Paint Store
Address:	6891 Indiana Ave, Riverside, CA 92506, USA
Phone:	+1 951-784-1758
Site:	dunnedwards.com
Rating:	4
Working:	6:30AM–5PM 6:30AM–5PM 6:30AM–5PM 6:30AM–5PM 6:30AM–5PM 6:30AM–5PM Closed

Location

Photos 28

Reviews 4

Chas Wilyum

Ok here we go, we are giving one star to this store because the paint is fantastic but unfortunately thats it. On Thursday March 10th 2016, we walked in and staff in back office behind a glass with this young lady with blonde hair that had a look that can only be described as eating a sour lemon looking at us like "customers go away". All from behind the glass and we havent had the change to meet yet. Actually, we came before and she looked just as disgusted. The young lady in the front was nice, I guess its because she was new. I gave her my order and later as I noticed sour lemon face looking at me, I asked her is that the manager? She replied yes. I said wow, dont lose your friendly demeanor , or dont let that kind of customer service rub off on you. As we finished our order I asked if they would take my old paint to be recycled, she said, she would have to ask manager. When she did the Manager , I mean sour lemon face came out and told me that my can of old paint didnt have a label on it so she couldnt take it. But she didnt say it nice to me. I replied that the original can had rusted and I have the original lid with store code on it but didnt bring it in And I didnt think they needed it. so okay Ill bring It back. I told her that they had already offered to recycled it for me last month, it had only a half of a pint in the gallon left but okay. She continued stating no and being rude. I asked for her name and she replied Christina it may be her real name because she didnt seem to care if I sent this complaint in, like her uncle owns the business. I hate to give this company my business to receive this terrible service. I would have been fine with them not recycling our old paint if she was polite or kind about it. We will not be back until we receive good service.

Nat C

The staff here are unfriendly and not knowledgeable. I had to wait even longer than it took to mix my paint (with a toddler in toe and 7 months pregnant) because they "forgot" to bring it out from the back, meanwhile serving 2 other costumers who came in after me while I stood there waiting to inquire what was taking so long. You are better off going to the Moreno Vally store off Day street where the staff are attentive, helpful and friendly.

Steve McGuffey

The two ladies working today were very knowledgeable and helpful.

Rand0m Her0

thAnks for all your help.