Category: | Cell Phone Store |
Address: | 1299 Galeria Ct, Riverside, CA 92503, USA |
Phone: | +1 951-358-0803 |
Site: | cellairis.com |
Rating: | 2.9 |
Working: | 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 11AM–7PM |
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Tim Sully
We were charged way too much for a screen repair. They also broke internal features of the phone in order to repair the screen and tried to blame it on the phone needing an update or factory reset. Also remember, taking a phone here for repair will mean losing your warranty for the phone. We put faith into this kiosk to fix our phone, but instead they charged us a heavy price to fix and break our phone. The home screen button no longer functions. This was a miserable lesson to learn from.
NO
Noah Jackson
Absolutely TERRIBLE service. Screen was repaired as promised, however they make you sign a contract where the warranty is for a limited 14 days, but it seems after a few weeks, the screen begins lifting off the phone and your LCD breaks, so you need to go in and spend another $140 for screen repair. We reported it, and they said it was a common problem, so why dont they fix the process of fixing the phone if this continues to happen?
MA
martha Dlt
Horrible...they fixed my cracked phone for $100 then about two weeks later the screen started lifting and LCD broke...went back and had to pay another 100 to fix...I asked them why do I need to pay again if the LCD was never the problem before...it was do to a faulty screen repair...he said its common but not his fault...NEVER AGAIN...RIP OFF
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Emilio Martinez
Very incompetent staff. They messed up fixing the phone 5 times and questioned me when I told someone not to get service here.
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tori barrigan
These guys are terrible. They talk crap on their customers when they are right in front of them. Completely rude
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Danny Cupples
Went four times to get a phone fixed and they never had the parts even when they said they would order them.
MO
Monica Tang
Jay was awesome glad I was able to run into him. Helped me out with a lot should defiantly come here
AN
Anthony Flickner
Dont go to these guys. Horrible attitude and customer service. I dont like to rant so enough said.
JA
Jacob Rivera
Jay left my phone as good as new. Phone was completely trashed and he brought it back to life.
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Heber Gonzalez
Jay and Sean was amazing they fix my samsung s6 edge so fast !! They order part for us !
JA
Jacob Rivas
Great service and they gave me a free glass cover with my payment.
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lesley epifanio
great customer services helped me a lot helpful staff thanks jay
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Alex Lazaro
Best place to fix your phone hands down jay was very helpful
LE
Lena Smith
Best experience ever with Sean!
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Maricela Romero
I like how they work