MetroPCS Corporate Store

Category:	Cell Phone Store
Address:	5660 Van Buren Boulevard, Riverside, CA 92503, USA
Phone:	+1 714-730-2860
Site:	metropcs.com
Rating:	3.7
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 50

Reviews 20

Victor Marroquin

Have been a part of this company for over 8 years and now realizing their terrible customer service. My phone broke down and its been five days and have not received a new exchange. Metro PCS did not care that I was left without a phone, even in cases of emergency. I called today and they told me that the phone had just been shipped out yesterday despite the fact that I had reported and received a receipt that guaranteed my phone exchange should arrive in three days, five days ago. Metro PCS then proceeded to explain that I must wait another three days. I have never been so dissatisfied with any form of customer service.

michelle guzman

After getting a brand new phone, about 2 weeks later I began to have problems with the camera. I went in and they orders me a replacement. When that replacement came in the speaker didnt function correctly. They had to order another phone. Waited to recieve a message as the employee had ecplained to me and never got one and had to go back into the store once again to order another phone I have yet to receive. Ive had multiple people help me in the visit and each person explained this differently. Very unsatisfied.

David Aquino

Es mi lugar de planta más como todo alguna vez fueron frustrantes y mal desempeño de labor siertos jóvenes los cuales asignarle por nombre más adelante pero hoy los presentes me quito el sombrero ante euros están dando excelente zervicio

Esmeralda Flores

Customer service is horrible. Management need improvement as well. I wish I would of never had came here. All other metro stores Ive been to are very helpful and friendly. I would never recommend the one on Arlington and Van Buren to anyone.

DAN WATTS

Corp store. Employees there dont seem to care and are unwilling to escalate Andy resolution for customers. Lack of drive there drove me elsewhere.

Maria Cortez

I went to connect my phone .and I then I went home the phone wasnt connected I couldnt make calls..uhh so frustrated

Val Larson

Customer service sales people and management are always very helpful. Convenient 24 hour kiosk payment location.

juan lua

Well I believe that they have great service, sometime some employees are not good though

Theresa Bryant Hikes

Customer service is absolutely excellent.. Very efficiant and through

victor Lamas

El mejor servicio