D&R electronix Cell Phone Repair Iphone Samsung

Category:	Electronics Repair Shop
Address:	6639 Magnolia Ave, Riverside, CA 92506, USA
Phone:	+1 951-446-7888
Site:	dandrelectronix.com
Rating:	4.5
Working:	11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 10AM–5PM Closed

Location

Photos 25

Reviews 16

Wendeth Rauf

My first encounter with the shop was good. It was an easy fix and Alex was nice. My second time going there I got to see what happens when the issue is a little more complex and I was quite unhappy. There were no questions about how my phone was broken, just said they could fix it (prior to a diagnostic test). After inquiring they said they dont do a diagnostic test until after the parts arrive. They dont seem to keep track of when parts are arriving b/c at one point when I called to check on the status of my phone I was told "there are some boxes here, your part might be in one". I had to continually call and check on the status because no one seemed to ever have an answer. They seemed to use a very slow shipment method for parts, which kept my phone there a week. In the end it was fixed and Im thankful, but the lack of communication and professionalism, and the time it took, have encouraged me to look into sending it off through my carrier if theres a next time.

Stephen Day

Had my screen repaired on Nov 2nd. Within a few days I noticed a couple of stress points at the top of the screen, but they were not very noticeable and I was in the middle of moving so I didnt deal with it immediately. Those stress points caused a crack in the screen on Nov 25. Brought it in right away, and since I had not dropped the phone or done any thing to cause the crack, I assumed they would stand by their 6 month guarantee... That guarantee is voided by cracks, apparently even cracks caused by the poor repair job.. So I was left with a choice to drop another 100 dollars on repairing the phone. If you arent going to stand by your work, dont offer a warranty .. Would not recommend.

marcella carranza

I came here to get my iPhone 5 repaired because my screen was completely shattered and blacked out! I highly recommend this place due to their fast service! I walked in and immediately got helped, it took only 20 minutes for him to repair my phone. Did I mention that the prices here are affordable! I did my research prior to arriving and called around this store gave me the cheapest quote. Cant get any better speedy service and gets the job done

Kyle Allen

Love my new green screen! I have the Galaxy 6 Edge (white) after cracking the front glass, i called Drew and he was able to order me a different color glass for the front and back. Ordering took about 4 days but it was so worth the wait! He did have white but i really wanted green.. once it arrived i came in handed over my taped up S6 and took a seat. Just over an hour later Im out the door with a fresh green colored S6 Edge! Woot! A++

Nikki Baggs

I had a great experience here! The customer service was AMAZING dealing with Ruben when I dropped off my phone and Drew when I picked it up. They are both super cool, knowledgeable, and helpful. They fixed my phone perfectly and very quickly. I was also dealing with a third party company that needed information about how the phone was broken and they were so easy to work with. I will be back for all my repair needs. Thanks guys!

Luke Hsieh

Got screen replaced for my Zenfone 2 at a fairly reasonable price, was fairly happy until I discovered that the phone wont communicate with my PC anymore as well as the vibrator stopped working, both were working fine even with the cracked screen, I am not sure if its their wiring or pure coincidence... Update: Took my phone back and they discovered what was wrong (a clip) and remedied it free of charge. <3

Hemet Reviewer

Phone still works, problem I came in for and paid middle level compared to other companies. Still having same problem, had issue with charging port. Seems like testing or diagnosis could have shown needed new cable not charger port. Or possibly both. But now phone screen looks ugly, bright side is phone still works fine and no cracks so at least there is that. And they phone knowledge is better then others.

Jose Castillo

Vine a reparar mi Galaxy s3 a D&R electronix cell phone repairs en Riverside y me lo dejaron como nuevo. Mi lcd estaba danada y lo tuvieron rapido. Me dieron garantia de 6 meses. Lo recomiendo.

Mary Markrell

Got my screen repaired. After a day dealing with surly people in different stores and on the phone, it was like cool water on a hot day to go in to D and R Electronix. Its a cool, cozy place with a polite and personable young man running things. I didnt want to leave. (it was over outside 100 after all). Anyway, got my screen done; great job at a great price and am glad I found D and R on Google.!

Meghan Williams

I went and had them repair my glaxy s7 screen on Saturday. They left a crack in the new screen. It messed my phone up horribly!!! I cant even use my phone anymore! Its their fault but wont fix it. Said the best they can do it $190 when I just spent $200 and they gave me a warranty saying anything that happens to the screen they will fix. Its bullshit. Dont use this place. Find some where else to go.

Robyn Schmidt

Horrible service. My granddaughter had a warranty on her phone for 6 months. They didnt put screen on correctly. Since it was just last month and still under 6 month warranty we took it in yesterday to be repaired. On Saturday her phone screen just went black. They Refused to fix it. Never ever use them for anything. They were extremely rude and offered no solution. They call that customer service?

Deborah Peyton

Came to D&R electronix and Ruben hooked me up with a new LCD screen. They gave me the best price in Riverside County. When I came to pick my phone up no problems. Great customer service friendly and helpful. Because it was done on time and the price was so reasonable I got atempered glass screen protector too. still less then all the others. Tanks Ruben "Its like butter baby!"

Michael Kolta

I showed the guy that the screen was coming off of my phone. He knew exactly what the problem was. He took off the cover and showed me that the battery had expanded/semi exploded. The phone was fine and needed no repairs, it was the battery that had failed (which was weird because it still worked and held a charge). He didnt even charge me. Awesome!

Anthony Flickner

Did not like this place! Rude and unfriendly. One of the techs said he could not repair the device because he could not get the part. The part is online everywhere. He then said he couldnt get it because it was too expensive so I said I could buy it. Then he said thats not it but rather they just cant do the repair. Just be honest up front next time..

Susan Olson

Terrible place, took two weeks to tell me the battery they ordered wasnt working, gave me back an unworking phone that worked fine when it came in. Person at desk also helped two customers who came in after me first. Then told me they wouldnt have ordered the battery and the person who did it would call me - never did. Bad attitudes, bad ethics.

Andrew

It cant get much better than this. The quality of service and pricing is beyond satisfactory. I took my iPhone 5s to D & R in Redlands with a shattered screen and got it fixed within an hour. My phone looked brand new and couldnt happier. I would definitely recommend coming here for any kind cell phone repairs.