Mor Furniture for Less

Category:	Furniture Store
Address:	12689 E Foothill Blvd, Rancho Cucamonga, CA 91739, USA
Phone:	+1 866-466-7435
Site:	morfurniture.com
Rating:	4.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM

Location

Photos 100

Reviews 6

I E-Lemus

From the showroom to delivery, the entire experience working with Mor Furniture was exceptional. Our purchase date was on February 8, 2015. In the showroom, KC Bloem was so helpful in our search for the perfect furniture for our home. Additionally, KC was very patient and understanding when my husband and I changed our minds on our initial purchase--we purchased a high-end mattress on Feb. 7th from him. The next day,we decided to cancel the purchase of high-end mattress and instead purchase furniture for our second living room and a different high-quality mattress. In addition to being understanding, KC worked with us and gave us discounts anywhere he could, as well as, offering a great financing option. Moreover, we greatly appreciated his honesty in letting us know that our furniture would be delivered on three separate dates due to availability. This was especially important to us since the month prior we had cancelled a large order with Ashley Furniture in Victorville, CA due to having been given false expectations by the salesman on delivery dates, and the management being just as dishonest when we would call to find out why dates were continuously changed. Thankfully, the experience working with KC restored our faith in the furniture business plus far exceeded our expectations with his stellar customer service! The delivery process was easy and pleasant. The three crews who delivered our furniture were punctual and courteous. They set up the furniture according to our specifications and were very careful with not only the furniture being delivered but our door frames and walls. When we had to decline delivery of the sofa part of the sectional we purchased because of a small tear, the customer service center representative was very helpful in rescheduling delivery of the item for the following week. We are so thankful for the very positive experience working with Mor Furniture, and we absolutely love our furniture!

Matthew Reuteler

Dear possible future customers, Please listen to this story of a girl who just wanted a good nights sleep before you decide to invest your hard earned money into this company. A girl came into this store hoping to replace the mattress she has had for 9+ years. All she wanted was a good nights sleep. She found a mattress that was out of her price range but she decided to spend the extra money to get one she really liked. All she wanted was a good nights sleep. She was told it would come in the next day. Which it did. She went down to the store to pick it up even though it was raining. All she wanted was a good nights sleep. Come to find out they gave her mattress away. Everyone makes mistakes we know. So Mor Furniture decided to have a free delievery the next day. Didnt ask what a good time was to deliever or anything. But all the poor girl wanted was a good nights sleep. So she got a text saying the delievery will be at 8pm to 12am. She called "customer service" thinking the time must be a mistake. Their reponse was since your set up for after hours delievery thats the time frame and we cant get ahold of the driver so we dont know when its going to show up. But all she wanted was a good nights sleep. So now she must wait till 12 am and hope they show up early even though she has work at 4 am. So Mor furniture "fix" for the messed up is to inconvenience this poor girl even further. So moral of the story is if all you want is a good nights rest, Mor Furniture will make sure that doesnt happen. Possible Future customers feel free to contact me if you like more detail.

K Kapadia

My girlfriend and I just bought a couch from Mor Furniture in Rancho Cucamonga and I could not be more pleased. They have a huge selection of furniture and their staff is amazing. They even offer to beat nearby competitor Living Spaces prices! One of my favorite things was that they can take almost any couch/sectional they have and configure it to fit your room. First, they offer you coffee, soft drinks, cookies, and popcorn as you walk around the store. Second, their staff is incredibly knowledgeable and will do anything to help you out. We explained to them our tastes and living room situation and they came back to us with so many suggestions we hadnt even thought of. We were helped by John Phan and he could not have been better. We must have moved the furniture around to try different combinations at least 10 times and John was so patient and helpful. Finally, they have great prices. To top it off, we won one of the impromptu raffles that they had throughout the day and got a huge percentage off their already great prices! We had a great experience and will definitely be coming back when we need other furiture. Thanks again to John Phan and the rest of the Mor team!

Rasp Berry

The Regional Manager of this area, John, is really amazing. He makes sure his employees arent jerks or creepy scheming sales men. I like how all the employees men and women look professional and its super kid friendly with refreshments and popcorn for those restless moments. We have experienced cheap furniture made in China the past 5 years and have gone through 3 couches and realized the lack of quality each time. John told us about how the furniture we were looking at were made locally. You could tell the sturdiness in the couches and the dining room tables. We liked our couches to be firm because we tried all the plush stuff and realized after 2-3 years you start feeling the wood frame on the bottom from all the China made ones we bought. Anyway perfect place to get great prices and customer service and great furniture with good warranty to guarantee a longer life with comfort. Also theres a great guy who baked cookies there, who is also one of the salesman, witty and honest about the integrity of the furniture. I forgot his name I want to say its Bill, or Jim. Anyway you know who you are dude thanks for the help too!

Gina Merola

Fine experience when purchasing furniture, but I will never buy anything from Mor Furniture ever again. The abbreviated version: 1. Furniture delivered 2 months late after they re-scheduled the delivery date five times. 2. Finally agreed on time of delivery (Sunday, 6pm-10pm). Called me at 10pm, said they werent going to make it. 3. Rescheduled again (after speaking on the phone with the customer service people who seemed to only be able to say "the only thing we can do for you is give you a 1 hour call ahead"). 4. Delivered furniture 1 week later. Bed frame was damaged. 5. Called me to reschedule delivery date. Told me that because I worked (M-F, 8-5pm), my only delivery time option would be 8pm-Midnight Friday evening. 6. They came at 11:15pm on Friday night to finally bring my bed after telling me over the phone that my apartment complex didnt exist (they couldnt find it). As a young adult, I was extremely excited to purchase my first "real bedroom set. But the headache was far too much to ever consider purchasing anything at Mor again.

A Private User

My wife and I went in 30 minutes before closing time. We wanted to just look at bed frames. We told them we would be fast and would only be looking. They let us know that we could stay another hour. All the sales people were friendly and helpful. The first sales rep we met periodically checked on us with no pressure what so ever. After looking at the beds we told the sales rep we wanted a solid bed that was timeless and didnt want to spend tons of money. He took the time show us all the beds that fit the profile, unfortunately they were not our style. We ended up spotting the AICO bedroom set and loved it. We bought the bed, nightstands, chest and armorie. Solid great looking furniture and amazing no pressure service. Maybe because the Rancho Cucamonga location is smaller but less pressure in my opinion is a better experience. I would definitely recommend to friends and family. Thank you Jerry, John and the whole team at MOR!