ClickAway Pleasant Hill - Verizon Store + Phone Repair + Computer Repair

Reviews 6

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Nathan D.

Negative stars. Worse experience ever. Opened a month to month account, paid in advanced for device September 10, 2015, disappoint with the quality of the service I returned the device within five days and requested the account be closed. Waited over an hour for Rioanna Thompson to close the account, she failed to do so. For the last three months received calls from Verizon demanding payments on a "closed account", I have spoken with numerous representatives and employees stating that the account was improperly closed, it has remained open and has fallen into collections. I recommend no one puirchase their Clickaway, go to an actual Verizon managed retailer if possible.

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L.M. Land

Sonny spent 1.5 hrs with me going over all the changes to my bill/contract when I wanted a new phone. Since I was going to be changing plans drastically, I really wanted to be sure I was getting the best plan for me and he was very patient, wrote everything down, went through everything so I would understand and be happy with the choices I was making. Helped me pick out my new phone and I walked out of there a very happy camper! I would definitely recommend and go back! All this and I didnt have to wait like at the "regular" Verizon retail store.

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Aimee Patricia

The staff at this store is very friendly and professional. They fixed my daughters phone and it didnt take them long at all. Thank you Teddy for you awesome service! Thank you Chris for your great customer service, We appreciate you!!!!

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sam k

Exceptional customer service provided by Iris. She is friendly, knowledgeable, efficient and promptly returned my call when I left a message. She made upgrading my phone easy. Im glad that I chose this store.

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gilad mimran

rude and poor customer service do yourself a favor and dont go there

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Eric Ross

Great service provided by this location.

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